Customer Loyalty Technologies
We leverage best-of-breed technologies to help clients’ marketing and IT leaders implement an optimal technology environment to derive maximum value from loyalty initiatives.
First Line Software is specialist provider of custom technology solutions for customer loyalty programs. We possess both the domain expertise and a deep technical understanding of the specific requirements of customer loyalty platforms.
Research shows that loyalty programs impact purchasing decisions of approximately 80 percent of participating consumers. Forward-thinking companies recognize the importance of loyalty programs beyond offering rewards or driving retention. They use the programs to collect customer insights that fuel product innovation and services.
But first they must solve two tech challenges:
- Fixing data integrity issues
- Integrating siloed systems for a unified, cross-channel loyalty program that functions in real time.
To accelerate the optimization of their program, these companies often turn to technology experts who can apply their expertise and knowledge of data management and system integration to solve these challenges.
The technical experts at First Line Software use their domain expertise to deliver highly customized loyalty systems that are fully integrated and also meet strict requirements for data integrity. Our customers have engaged us to build systems that attract and retain clients with personalized offers and facilitate the seamless execution of cross-channel loyalty marketing initiatives.
- Retail eCommerce companies and travel industry providers
- Clients and partners of a leading digital marketing platform
- Marketing campaign management system providers
We specialize in
- Building specialized databases to store and manage program information, with data structures optimized for fast and reliable processing
- Creating data feeds for transactions and integration with external systems
- Customizing digital marketing platforms to client specifications
Talk To Us!
If your company could use the added expertise and resources of a highly capable IT partner for your customer loyalty or digital marketing initiative, First Line Software stands ready to help. Why not contact us today for a free initial consultation?
First Line Software is a premier provider of custom software development, technology enablement services and value-add consulting in big data engineering, digitalization, intellectual integration, industrial Internet, and IoT, digital media and marketing, and enterprise content management as well as healthcare IT.
Headquartered in the US, First Line employs 500+ staﬀ globally. First Line team and company culture is centered around subject matter expertise, technical excellence, consulting capabilities and proven methodologies, with a strong focus on Agile and Intellectual Integration.
The company has been recognized with multiple annual rankings and awards by the International Association of Outsourcing Professionals (IAOP), Global Services, CorporateLiveWire, Insights Success and CNews. We were the first to be awarded the Scrum Capability Medallion by Scrum, Inc. Most recently, research firm Gartner included FirstLine in their first ever Market Guide for Technology Integrators (2014) and the Cool Vendor in Applications Services 2015 Report. We are active members in Object Management Group and Industrial Internet Consortium. FLS is also an EPiServer Premium Solutions Partner.