With advancements in data science it is possible today to quickly and automatically produce machine learning (ML) models that can analyze higher volumes of more complex data and deliver faster, more accurate results – even on a large scale. By building precise models, an organization has a better chance of identifying profitable opportunities – or avoiding previously unknown risks.
These technological advancements have led to the widespread interest and adoption of machine learning, which finds its application everywhere nowadays – in Natural Language Processing, Cybersecurity, Infrastructure Management, Healthcare Decision Support, Training and Education – the list goes on.
Yet, in spite of the technologies that already exist, many companies are faced with the need for specific ML tools that may not yet exist. We work alongside our customers to design and build those ML tools. In fact, First Line has formed an organizational structure, business processes and methodologies specifically focused on artificial intelligence and machine learning. The structure includes client experts who will have the opportunity to gain valuable knowledge by participating in agile team activities.
Organizing Engagements with Machine Learning
While machine learning may be a critical element of a system under development and require special skills in the engineering team, in most cases it is only one of many elements of the system overall.
Given that machine learning typically deals with a large amount of data, a typical project includes the following steps:
- Integration with external systems and data sources
- Data extraction and preprocessing
- Data profiling, cleaning and validation
- Preparing Docker images and learning infrastructure
- Data workflow orchestration and management
With the supporting data infrastructure in place, the ML-specific tasks may include:
- Definition of the dataset and supervision signals
- Manual feature engineering/automated feature detection
- Definition of the ML method (SVM, decision trees, NN, pre-trained models), technology and pre-trained models
- Definition of deep learning architecture (Convolutional, Recurrent, etc.)
- Definition of the success criteria, then experimenting and fine tuning the whole chain
It is highly likely that the system under development will include other, more traditional elements and components, such as user interface, business logic, and persistence layer.
Following the above implementation patterns, we structure the engagement and staff the teams accordingly: a balanced mix of data engineers, ML experts, and other developers working side by side with each other and with the client’s engineering organization.
A few of our representative engagements involving machine learning are described below.
I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.Senior Project Manager, a U.S. specialty digital design and web development agency
Your quality of work is exceptional, and your flexible approach has allowed us to build and deploy a large amount of complex functionality in a very short space of time. Kudos to everyone for their professionalism and for delivering results that exceeded our expectations.CEO, leading social media analytics provider
We have never had a better release that we can think of. And that is all because of your hard and dedicated work. So here is a big THANK YOU to everyone from all of us!Editor, leading Scandinavian newspaper
For a software vendor like ourselves, picking the right development partner is crucial. First Line’s technical expertise and solid project management, coupled with their proficiency in Agile methodologies, have made them an integral part of our product development group.VP Product Development, leading enterprise software vendor
Our First Line Team has been doing a great job. All of the guys check in great code, and they have a forward thinking mindset, not a feature-to-feature approach. They are also very open in terms of sharing knowledge, which is critical to running productive distributed teams.Application Development Director, global marketing company
We've all learned a lot from you, and it is great working with you.Application Development Director, global marketing company
The First Line team has an excellent process and we can learn from your team and improve.Product Owner, Strategic Software Consultancy
I would like to thank the First Line development team for their dedication and high level of quality in their work. Despite being thousands of miles apart, we have been able to work quickly, effectively, and intelligently. Your team has been a major part of why we have been successful thus far.VP Engineering, e-learning startup
First Line is a great technology partner capable of delivering complex, ‘industrial grade’ projects. They have demonstrated strong technical competence and solid understanding of the media and publishing domain. We have also been very impressed by the management team's attention to our needs and commitment to our success.CEO, leading European digital media company
Your effort is the #1 reason that this project is going so well. I've worked with a lot of teams over the years and there are very few teams that I trust and respect. When you are given a task or feature, I never have to worry whether or not it will be accomplished on time and I never worry about the quality - you always deliver.Architect, Strategic Software Consultancy
The team we put together in the last half of this year is one of the most productive, skilled and enjoyable I’ve ever worked on. It’s great to see the product brought to life, and I’m proud to work with all you folks.Senior Architect, Fortune 100 company
The First Line Software team is professional, results driven, and proactive. I know that when we provide requirements for new functionality, they will not only deliver on the scope of what has been asked but will look beyond and give insight into how we can make our product even better. It has been a privilege to work with First Line Software, and I look forward to continuing our partnership in future.VP, global marketing company
Image Recognition Solution for a Media Company
Our customer asked our engineers to develop an online system that could identify and recognize military equipment in a photograph.Show details
Computer Vision Solution for a Large Industrial Client
Employee safety is an important focus of every industrial plant which makes it essential for companies to track the compliance of personal safety. Many organizations are putting forth a significant effort into implementing automation systems that use AI to track and document whether employees are complying with personal safety requirements. This is a complex effort which involves many studies of AI. First Line Software has already taken part in one of those studies.Show details
Machine Learning for Data Governance in a Hospital Setting
Wide-spread adoption of EHR systems brings along large amount of data available for reporting and other analytical insights. Health organizations routinely generate thousands of such analytical artifacts on daily or weekly basis.Show details
We discuss: project and business objectives
We provide: business analysts who assess current business processes and systems to identify specific gaps and areas for improvement
You provide: critical knowledge of your tasks and objectives
Gather requirements2 days - 1 week
We discuss: general requirements of IT solution
We apply: proven methodologies and expertise for collecting requirements
You provide: subject matter experts on key issues
Brainstorm and select best potential solutionsTimeframe - individual
We present: potential solutions for your IT project
We provide: expertise in available technologies and recommendations for solutions and define implementation costs
You decide: which solution First Line will build and deliver
Define cooperation model + agreement on contract terms1-2 weeks
We explore: cooperation models most suitable for you
We offer: proposals for various options
You choose: the most comfortable model for your company
We discuss: detailed requirements for implementation
We activate: a team of exceptional developers and testers who use best-in-class methodologies
You receive: process transparency, regular demo versions, solution that meets your business objectives
Project acceptance, testingindividual
We review: whether the end deliverable meets the business
We provide: solution release version, installation and configuration management services, staff training
You receive: IT-solution that achieves your business objective
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David Tedford has over 20 years of sales experience within the IT/software industry. He excels at sales, business development, channel development, sales cycle management, negotiations, and sales team management.
Senior Vice President
As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.
Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.
The Hague, Netherlands
Praha, Czech Republic
UK Business Development
Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.
Gloucestershire, United Kingdom
David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.