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A Premier Provider of Custom Software Development: First Line Software Delivers Solid IT Solutions That Keep Your Business Competitive

Founded in 2009, First Line Software is a full-service software engineering solution provider. The company specializes in big data engineering, digital transformation, healthcare IT, eCommerce, Enterprise Content Management, IoT, digital marketing, media, and logistics.

A global company with 500+ global staff, First Line Software is headquartered in the US. Over the years, the company has fostered a culture that inspires their highly-qualified and high-performing technology professionals to do what it takes to meet and exceed customer expectations – consistently.

First Line Software has a talented team of technical experts who combine analytical thinking with their horizontal engineering expertise, significant experience across a range of verticals, and depth in tech stack knowledge to apply Intellectual Integration to client projects. They create solutions that do not just rely on standard vertical-specific technology or common practices. Instead, First Line experts look beyond market-specific software to other industries for technology and best practices that will deliver the best results for their clients.

Having an incredible depth of knowledge and expertise, First Line claims a full-service, software engineering solution provider as a key descriptor. Beginning at the idea stage, moving on to application development, testing, and extending beyond implementation to ongoing support and maintenance of the software, First Line has it covered.

Operating in 25+ countries across six continents with 100M users interacting with First Line solutions – daily, today, there’s no need to search for and select multiple vendors. First Line Software is a household name when it comes to a full-service software development solution.

Core Capabilities of First Line Software

Being a premier provider of custom software development, First Line is always out to combine the advantages and best practices of all of the methodologies it uses. The company continuously focuses on creating an efficient, transparent, predictable, and controllable process for all the industries it serves.

Having a global presence, First Line works in multiple spaces and crafts the optimal engagement for its customers. Some of the core capabilities of First Line include:

Digital Transformation

First Line is an innovative facilitator of digital transformation initiatives for companies with diverse requirements that include responding to industry disruption and transforming the customer experience. The company has completed projects that include a retail shopping behavior data collection and analytics system, automation of an archive and logistics center for a large bank, an advanced work history management system and others.

Healthcare & Life Sciences

First Line has developed delivery methodologies that are tailored to specific business processes and workflows for healthcare institutions and companies. Since inception, it has developed a cloud-based electronic medical records system, hospital discharge system redesign and electronic medications administration records system.

Big Data

The Big Data Engineering team at First Line provides development services that extract insights to help companies stay ahead of the curve. And its projects include a high-performance POS transaction processing system and application development of financial systems for a large IT company in Brazil.

Episerver eCommerce, CMS

First Line is an Episerver Premium Partner and a premier regional Episerver development specialist, with over 100 qualified Episerver consultants, including 30+ Episerver Certified Developers — the largest number in Eastern Europe. First Line has engaged on projects for an automated system used to order customized marketing materials, development and support of a single platform for regional websites, and maintenance of multiple high-performing websites.

Software Development

First Line operates by a philosophy of combining technology and partnership ‒ developing IT solutions for businesses while establishing collaborative partnerships. It has developed a large-scale passenger loyalty platform, a satellite-tracking system, and an innovative crowdfunding platform.

E-Commerce & Retail

First Line helps eCommerce and retail clients manage the transition from being focused on operations to adopting a software-oriented sales and marketing mindset. It has built an award-winning website for a leading sports news agency, a digital supply model for a global marketing company and a retail shopper behavior data collection and analytics system.

Warehouse Automation & Logistics

As a Viastore Systems integration partner, First Line implements complex warehouse automation systems to optimize warehouse operations for its customers. Its projects include automation of a poultry farm warehouse, automation of an archive and logistics center for the bank, and building an advanced work history management system.

Internet of Things (IoT)

The top quality software development and precise systems engineering by First Line Software are integral to the success of IoT products that contain, expose or interact with software. And the company has worked on a next generation wearable product and a multi-use tracking device and participated in the creation of a new environment framework.

Success is Driving Visibility

Over the years, First Line has witnessed tremendous success. The company has enjoyed a 30% year-over-year growth with 300+ completed solutions on Episerver. Today, 80% of clients engage with First Line on 2 or more projects, which make it one of the leading firms in the industry.

First Line Software has been recognized with multiple annual rankings and awards by the International Association of Outsourcing Professionals (IAOP), Global Services, CorporateLiveWire, Insights Success and CNews over the years. It has also been listed as one of the Top 100 Largest IT Outsourcing Companies.

First Line’s staff thrives on thinking outside the box to innovate for customers as part of the Intellectual Integration approach. With the proliferation of business initiatives that require the skills and expertise possessed by the team of technology professionals, the company is looking forward to many more opportunities for collaboration and delivery of top quality IT software and solutions.

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David Tedford
VICE PRESIDENT