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SOA Solution for the St. Petersburg City Government

Information Analytical Center (IAC) is a government agency that provides IT and analytical services and support for the St. Petersburg city government.


Information Analytical Center (IAC) is a government agency that provides IT and analytical services and support for the St. Petersburg city government.


The main goal of the One Window program (an online service provided by St. Petersburg city government implemented as part of the e-Russia and e-Government programs) is to increase accessibility of various government services (e.g., applying for social security payments). If a citizen needs to obtain certain services, they can access them online, instead of having to physically visit a number of government offices, which has been the case in the past. The One Window service is the online back-office of this multifunctional center, and all the provided state services may also be applied for online.


After conducting an extensive investigation of the existing (unfinished) application, and performing business analysis, First Line offered the concept and the architecture for the service delivery platform based on the IBM WebSphere SOA stack. Based on the existing government regulations, our team created the Business Process Model, which further produced Service Component Architecture, BPEL processes, Canonical data model, WSDL contracts, manual tasks (TEL) and business rules. Due to the highly specific domain, web services invocation heavily utilizes digital signature technologies and data encryption using CryptoPro JCP. The user interface part is built on top of the WebSphere portal utilizing a number of pre-developed standardized blocks. This highly modular approach ensures that the customer will be able to accommodate future legislation changes utilizing only WebSphere modeling toolset (without involving software developers). First Line’s responsibilities on the project include business analysis, development, testing, technical support, integration with government agencies’ databases, and training for the customer’s employees (test engineers and developers).

Team size: 5
Total effort: 75 person-months

About Us

First Line Software is a premier provider of custom software development, technology enablement services and value-add consulting in big data engineering, digitalization, intellectual integration, industrial Internet, and IoT, digital media and marketing, and enterprise content management as well as healthcare IT.

Headquartered in the US, First Line employs 500+ staff globally. First Line team and company culture is centered around subject matter expertise, technical excellence, consulting capabilities and proven methodologies, with a strong focus on Agile and Intellectual Integration.

The company has been recognized with multiple annual rankings and awards by the International Association of Outsourcing Professionals (IAOP), Global Services, CorporateLiveWire, Insights Success and CNews. We were the first to be awarded the Scrum Capability Medallion by Scrum, Inc. Most recently, research firm Gartner included FirstLine in their first ever Market Guide for Technology Integrators (2014) and the Cool Vendor in Applications Services 2015 Report. We are active members in Object Management Group and Industrial Internet Consortium. FLS is also an EPiServer Premium Solutions Partner.