Software Enablement: DevOps
Configuration Management and DevOps do figure into many of the development and software engineering services of First Line Software.
Both are best practices of modern software development, and the process of our teams applies them in many types of projects including Software Development, Web Development, Mobile Application Development, Wearable Technology and more.
A best practice that is relatively recent, it is nonetheless a part of the process of many software development organizations, especially those employing Agile methodologies. Basically, it involves coordination between the development and the delivery of software to eliminate release bottlenecks.
One important concept is that of "continuous delivery" - and where practical, our teams adopt this practice. The ultimate goals include frequency of deployment of new functionality, lower defect rates and shorter time between fixes, maximized efficiency, security, predictability, and maintainability of the development process. Automation is applied whenever feasible to achieve efficiency.
In short, First Line Software development teams are conversant with the principles, tools, systems, and best practices of modern software engineering, and employ practices like configuration management and DevOps to achieve optimum end results for our clients.
The primary goal of any DevOps effort within an organization is to improve the delivery of value for customers and the business, to reduce costs, increase automation, or drive everything from configuration management. Different organizations or projects might need different team structures in order for effective Dev and Ops collaboration to take place.
DevOps department expertise
DevOps department at First Line Software is able to join the IT project at any stage and provide the following set of services:
- Setup the environment and the required software;
- Continuous integration (CI) and Continuous Delivery (CD);
- Provide technical support and monitoring;
- Troubleshooting;
- Review and analyze the existing environments and infrastructures, search for bottlenecks;
- Provide complex recommendations on performance increase;
- Technologies review and professional recommendations;
- DevOps best-practices:
- Infrastructure As A Code;
- Gitflow.
Supported technological stack:
- OS: Unix-like systems (Debian, Ubuntu, Centos, RHEL, SuSE)
- Conteinerization: Docker
- Virtualization: Xen, KVM, VMWare, oVirt, Proxmox
- Monitoring: Zabbix, Prometheus + Grafana, Nagios
- CI/CD: Jenkins (Very complex pipelines on groovy), GitlabCI, Teamcity
- Log Collection: ELK, EFK, Syslog, Rsyslog
- Databases: Oracle (ver. 9 – 18), Portgresql (ver. 9 – 12), MySQL (MariaDB, Galera Cluster), Clickhouse, MongoDB, Elasticsearch, HBase, Redis
- Load Balancers: HAProxy, Nginx
- Application Servers: IBM WebSphere, Oracle WebLogic, servlet-containers (Tomcat, Jetty, Netty, Undertow)
- Service Discovery: Hashicorp Consul, Apache Zookeeper
- Message Queue: Apache Kafka, Rabbit MQ
- Kubernetes: setup and maintain, but without severe troubleshooting
- VCS: git (we use gitflow), SVN
- Configuration Management Systems: Ansible
- Build: Java, Docker, NodeJS, Python, C++
On-hands infrastructure experience:
- Number of servers per project (physical and VMs) – up to 300,
- Number of services per projects (separate instances) – more than 500
If you have questions or would like to know more about how First Line Software works with these particular concepts, don't hesitate to contact us.
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David Tedford has over 20 years of sales experience within the IT/software industry. He excels at being immersed in a customer's environment, understanding his customers requirements, crafting solutions to meet those requirements, and ultimately providing solutions to his customers.
As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.
Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.
The Hague, Netherlands
Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.
Gloucestershire, United Kingdom
David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.