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First Line Software is an innovative facilitator of digital transformation initiatives for companies with diverse requirements that include responding to industry disruption and transforming the customer experience.

For many companies, achieving digital transformation initiatives has been met with numerous challenges that require external expertise or resources:

  • Existing systems must be maintained for maximum output while new systems and technologies are developed and implemented simultaneously. Both require different skill sets and often, the IT staff lacks experience with modern technologies.
  • In other cases, companies could benefit from solutions specific to other industries; but do not have visibility into those solutions.
  • Finally, once companies implement their Digital Transformation initiatives, they are faced with a skyrocketing volume of data that must be managed and analyzed for trends and other market indicators that can fuel product innovation.

Companies rely on First Line Software’s technological expertise, consulting capabilities and proprietary methodologies to transform their businesses into modern high-performing operations that offer products and services designed to meeting today’s sophisticated customer expectations. We interact with biz processes within a company. You need to know very different aspects – types of businesses – to have very extensive knowledge and awareness to provide most efficient digitalization. Bigger challenge that simply adding a product or automating part of the business or a process. Involves many different aspects of the company. Look at biz on whole and understand the piece of process to make transformation smooth enough.

First Line Software applies a combination of significant expertise with Agile methodologies and our proprietary methodology of Intellectual Integration to solving digital transformation challenges. Our Agile capabilities equip us to accelerate the transformation process yet remain flexible to evolving market trends. Combined, broad industry and practice-specific expertise, depth of technology stack knowledge and consulting capabilities are the foundation for Intellectual Integration - our approach to assessing current state and planning for ideal state post-digital transformation.

While many software development companies possess narrow expertise in specific industry verticals, First Line Software has built up project experience for clients across many industry verticals. Part of our expertise includes taking on complex business challenges that often require non-standard capabilities and solutions. Solutions which can be assembled by tapping into previous project experience with other verticals to identify software and tools which can be extended to meet a new business challenge for our clients.  

Taking it one step further, no digital transformation is complete without anticipating the upsurge in data that, once it is collected, stored, and analyzed will provide insights into how to further establish competitive advantage through new products and services - even simply new features, or further improved customer experience.

Once companies are well on their way to achieving their Digital Transformations, we work with them to incorporate Big Data initiatives that will complement and magnify the impact of their digital transformation efforts.

Who We Serve

First Line Software has taken on challenging projects for innovative startups, small-to-medium size businesses and legacy enterprise operations. We have delivered digital transformation solutions that are disrupting industries and deliver exceptional customer experiences.

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Client References

I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.

Senior Project Manager, a U.S. specialty digital design and web development agency

Your quality of work is exceptional, and your flexible approach has allowed us to build and deploy a large amount of complex functionality in a very short space of time. Kudos to everyone for their professionalism and for delivering results that exceeded our expectations.

CEO, leading social media analytics provider

We have never had a better release that we can think of. And that is all because of your hard and dedicated work. So here is a big THANK YOU to everyone from all of us!

Editor, leading Scandinavian newspaper

For a software vendor like ourselves, picking the right development partner is crucial. First Line’s technical expertise and solid project management, coupled with their proficiency in Agile methodologies, have made them an integral part of our product development group.

VP Product Development, leading enterprise software vendor

Our First Line Team has been doing a great job. All of the guys check in great code, and they have a forward thinking mindset, not a feature-to-feature approach. They are also very open in terms of sharing knowledge, which is critical to running productive distributed teams.

Application Development Director, global marketing company

We've all learned a lot from you, and it is great working with you.

Application Development Director, global marketing company

The First Line team has an excellent process and we can learn from your team and improve.

Product Owner, Strategic Software Consultancy

I would like to thank the First Line development team for their dedication and high level of quality in their work. Despite being thousands of miles apart, we have been able to work quickly, effectively, and intelligently. Your team has been a major part of why we have been successful thus far.

VP Engineering, e-learning startup

First Line is a great technology partner capable of delivering complex, ‘industrial grade’ projects. They have demonstrated strong technical competence and solid understanding of the media and publishing domain. We have also been very impressed by the management team's attention to our needs and commitment to our success.

CEO, leading European digital media company

Your effort is the #1 reason that this project is going so well. I've worked with a lot of teams over the years and there are very few teams that I trust and respect. When you are given a task or feature, I never have to worry whether or not it will be accomplished on time and I never worry about the quality - you always deliver.

Architect, Strategic Software Consultancy

The team we put together in the last half of this year is one of the most productive, skilled and enjoyable I’ve ever worked on. It’s great to see the product brought to life, and I’m proud to work with all you folks.

Senior Architect, Fortune 100 company

The First Line Software team is professional, results driven, and proactive. I know that when we provide requirements for new functionality, they will not only deliver on the scope of what has been asked but will look beyond and give insight into how we can make our product even better. It has been a privilege to work with First Line Software, and I look forward to continuing our partnership in future.

VP, global marketing company
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Clinical Pathways System - Evidence-based Tool in Care Quality Management and Improvement

A clinical pathway is one of the main tools used to manage the quality in patient care concerning the standardization of care workflow and processes. Implementation of the clinical pathways reduces the variability in clinical practice and improves outcomes. Clinical pathways aim to promote organized and efficient care based on evidence-based medicine and aim to optimize outcomes in inpatient and ambulatory settings.

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Immunization Repository for a Large Healthcare Delivery System

Our client is one of the largest not-for-profit hospital and physician networks in the United States with over 15,000 providers and over 2 million patients under care.

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Development process
1

Define
project scope

1-2 days

We discuss: project and business objectives
We provide: business analysts who assess current business processes and systems to identify specific gaps and areas for improvement
You provide: critical knowledge of your tasks and objectives

2

Gather requirements

2 days - 1 week

We discuss: general requirements of IT solution
We apply: proven methodologies and expertise for collecting requirements
You provide: subject matter experts on key issues

3

Brainstorm and select best potential solutions

Timeframe - individual

We present: potential solutions for your IT project
We provide: expertise in available technologies and recommendations for solutions and define implementation costs
You decide: which solution First Line will build and deliver

4

Define cooperation model + agreement on contract terms

1-2 weeks

We explore: cooperation models most suitable for you
We offer: proposals for various options
You choose: the most comfortable model for your company

5

Solution
development

individual

We discuss: detailed requirements for implementation
We activate: a team of exceptional developers and testers who use best-in-class methodologies
You receive: process transparency, regular demo versions, solution that meets your business objectives

6

Project acceptance, testing

individual

We review: whether the end deliverable meets the business objectives
We provide: solution release version, installation and configuration management services, staff training
You receive: IT-solution that achieves your business objective

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David Tedford

Vice President

David Tedford has over 20 years of sales experience within the IT/software industry. He excels at sales, business development, channel development, sales cycle management, negotiations, and sales team management.

Vladimir Litoshenko

Senior Vice President

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.


Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.

Richard Leslie

UK Business Development

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.

David Fien

Director

David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.