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Rafic Habib, CEO Clinic to Cloud for First Line Software

C2C is a fully-featured, cloud-based practice and clinical management software designed for medical specialists and general practice physicians.

Client

Clinic to Cloud is an Australian IT company whose flagship product is the cloud-based Electronic Medical Records system - Clinic2Cloud (C2C).

Challenge

The Client engaged with First Line Software to develop an EMR-system according to the client requirements. First Line engineers were responsible for designing and developing both the desktop version and mobile app, conducting testing, and ultimately providing post-release maintenance. The team was comprised of more than 20 technical experts including an architect, developers, a business analyst, software testers, a UX-designer, and mobile developers.

Product

C2C is a fully-featured, cloud-based practice and clinical management software designed for medical specialists and general practice physicians.

The Clinic to Cloud practice management and clinical tools can be used by a medical practice of any size and at any location. The application is accessible from any desktop or laptop hosting Windows or Mac software, and on Apple or Android mobile devices using native mobile applications.

The Practice Administration module provides functionality for configuring practice details, scheduling, messaging, and prescribing medication. It also allows doctors to manage their settings and set preferences like “favorite tests”.

Receptionists can book appointments for patients, manage demographics information, intake patients for appointments and create invoices using multiple payment methods.

Doctors are able to run consults, request and review tests, manage patient clinical history and other specific actions.

Key technical features

  • Application hosting using MS Azure
  • MS Azure (Web Apps, SQL Database, Blob storage, failover support via Traffic Manager and SQL Geo Replication, VMs for custom services and 3rd party applications)
  • Integration with Medicare (universal health care system in Australia) using external service
  • Integration with Medication and Medication Interactions (MIMS) databases
  • Integration with Secure Messaging systems
  • Middleware for sharing HL7 format files and to support on-demand printing
  • Application for patients to view clinical information, provide personal details and search for appointments in practices
  • iOS and Android mobile apps that replicate the functionality available in the web version
  • Integration and fully supporting speech recognition functionality
  • Migration from other EMR systems to ClinicToCloud functionality (ETLbased process of hosting new Users\Clinics\Practices from other EMR systems on AUS market)

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Client References

I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.

Senior Project Manager, the US specialized digital design and web development agency

Your quality of work is exceptional, and your flexible approach has allowed us to build and deploy a large amount of complex functionality in a very short space of time. Kudos to everyone for their professionalism and for delivering results that exceeded our expectations.

CEO, leading social media analytics provider

We have never had a better release that we can think of. And that is all because of your hard and dedicated work. So here is a big THANK YOU to everyone from all of us!

Editor, leading Scandinavian newspaper

For a software vendor like ourselves, picking the right development partner is crucial. First Line’s technical expertise and solid project management, coupled with their proficiency in Agile methodologies, have made them an integral part of our product development group.

VP Product Development, leading enterprise software vendor

Our First Line Team has been doing a great job. All of the guys check in great code, and they have a forward thinking mindset, not a feature-to-feature approach. They are also very open in terms of sharing knowledge, which is critical to running productive distributed teams.

Application Development Director, global marketing company

We've all learned a lot from you, and it is great working with you.

Application Development Director, global marketing company

The First Line team has an excellent process and we can learn from your team and improve.

Product Owner, Strategic Software Consultancy

I would like to thank the First Line development team for their dedication and high level of quality in their work. Despite being thousands of miles apart, we have been able to work quickly, effectively, and intelligently. Your team has been a major part of why we have been successful thus far.

VP Engineering, e-learning startup

First Line is a great technology partner capable of delivering complex, ‘industrial grade’ projects. They have demonstrated strong technical competence and solid understanding of the media and publishing domain. We have also been very impressed by the management team's attention to our needs and commitment to our success.

CEO, leading European digital media company

Your effort is the #1 reason that this project is going so well. I've worked with a lot of teams over the years and there are very few teams that I trust and respect. When you are given a task or feature, I never have to worry whether or not it will be accomplished on time and I never worry about the quality - you always deliver.

Architect, Strategic Software Consultancy

The team we put together in the last half of this year is one of the most productive, skilled and enjoyable I’ve ever worked on. It’s great to see the product brought to life, and I’m proud to work with all you folks.

Senior Architect, Fortune 100 company

The First Line Software team is professional, results driven, and proactive. I know that when we provide requirements for new functionality, they will not only deliver on the scope of what has been asked but will look beyond and give insight into how we can make our product even better. It has been a privilege to work with First Line Software, and I look forward to continuing our partnership in future.

VP, global marketing company
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