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This is one of many awards and industry rankings that recognize First Line Software for its excellence in technology and service capabilities, including this most recent ranking for one of the top world’s best outsourcing service providers and advisors.

The Best of The Global Outsourcing 100 recognizes the world’s best outsourcing service providers and advisors on an annual basis. This year represents a culmination and celebration of the very best of the best from the last ten years by IAOP (International Association of Outsourcing Professionals).

“It is an honor to be recognized by IAOP®, especially in this year when they are recognizing the best of those featured over the past ten years,” said Nick Puntikov, President and CEO of First Line Software. ”The recognition over the past 8 years is a result of the relentless efforts by our skilled and dedicated technology professionals whose commitment to excellence has driven them to continuously deliver the highest quality results for our valued clients.”

"Companies, today, are facing a competitive and continuously changing business landscape; for that reason, the Global Outsourcing 100 and World's Best Advisors lists are what organizations in our industry aspire to as these awards are a testament to those companies that have raised the bar," said IAOP® CEO, Debi Hamill. "I am proud to acknowledge the role of these leading organizations on IAOP's® 2019 Best of The Global Outsourcing 100 for continually being recognized on these prestigious lists."

Over the years First Line has been honored to consistently receive industry recognition year-over-year in a number of categories for the projects they have completed for clients around the world. Awards and rankings in 2018 include:

  • Top 1000 B2B – Clutch
  • Top B2B Service Provider to the Netherlands – Clutch
  • Top B2B Service Provider to the Czech Republic – Clutch
  • IAOP for Customer References and Programs for Innovation
  • Episerver Names First Line Software a Premium Partner
  • 5 Star Review – Clutch

Prior to 2018, in addition to numerous awards and rankings, Gartner listed First Line Software in their Cool Vendors in Application Services, 2015 report and as a Representative Vendor in Gartner’s first-ever Market Guide for Marketing Technology Integrators published in August 2014.

First Line has completed a range of technically complex projects for a number of clients, including many that have trusted First Line with their business previously. These projects include a number in HealthIT, the transportation industry, government agencies, media publishing companies, warehousing and others that were instrumental in producing desired results for our clients while validating the technical expertise of the First Line Software team.

In 2018 First Line built a telemedicine platform for a member of The Hague Humanity Hub, start-up company YAPILI. YAPILI offers an affordable, anonymous and secure channel for seeking medical care from licensed physicians to residents of many African countries where it is difficult and expensive to obtain professional health advice.

The First Line technology team is helping Health Systems informatics (His), a leading provider of management consulting services to healthcare institutions, to optimize their clinical workflows and maximize revenue cycle efficiency. The team has developed an integrated and highly customizable platform that combines CRM, Project Management and an analytical infrastructure and is tailored to our client’s complex workflow.

First Line Software has been a strategic partner of Viastore Systems since 2009, during which time we have helped clients optimize their warehouse operations by implementing complex warehouse automation systems. The team has completed several projects including: a warehouse operated by robots for banking documentation, automation of a warehouse for an auto parts dealer, and automation of the warehouse zone at the Liebherr factory.

In 2017 the First Line Software team worked on the pilot project for Humanity X, the innovation engine of The Hague Humanity Hub and an initiative of Leiden University’s Centre for Innovation that is supported by the Municipality of The Hague. The solution that First Line Software developed helps readers to recognize Fake News.

Over the past several years, First Line has completed over 250 customization and back-office projects to date on Episerver’s high-performance, scalable CMS that is an excellent choice for high volume, large size online media companies. As part of our Episerver partner services, we provide content authors and business managers with robust capabilities including content management, branded online communities, campaign management, e-mail marketing, e-Commerce, search engine optimization, and integration with other systems.

First Line Software is a premier provider of custom software development, technology enablement services and consulting in big data engineering, Industrial Internet and IoT, healthcare, digital media and marketing, and enterprise content management and uses its expertise to produce exceptional outcomes for our customers.

Do you have a project that is proving to be technically challenging for your current provider? Contact Us for an exploratory call to review your project requirements and explore how First Line can add value to completing your project for the best possible results.

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David Tedford

Vice President

David Tedford has over 20 years of sales experience within the IT/software industry. He excels at sales, business development, channel development, sales cycle management, negotiations, and sales team management.

Vladimir Litoshenko

Senior Vice President

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.


Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.

Richard Leslie

UK Business Development

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.

David Fien

Director

David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.