First Line Software is a premier provider of software engineering, software enablement, and digital transformation services. Headquartered in Cambridge, Massachusetts, the global staff of 400 technical experts serve clients across North America, Europe, Asia, and Australia.
Right from the launch of the first-ever minicomputer in 1975, Microsoft has come a long way to position itself as an absolute leader both in the mainstream and the visionary technology market. Also, surfeit. Microsoft offers a number of solutions to its users that include Dynamics AX, CRM, GP, NAV, Windows Azure, Microsoft Office, Microsoft Exchange, and Office 365+.
Today, Microsoft has transformed the way businesses operate in this modern era with a continued focus on cross-platform software and services, along with bold new visions of the future. Not many tech companies can match this track record. Companies across the globe are keen to assess their business requirements, establish long-term objectives, and design customized solutions to address the needs of their customers. They are looking to partner with technology experts offering Microsoft technologies to take their business to the next level.
A prominent partner helping clients to traverse the Microsoft landscape is First Line Software. The company’s expertise in utilizing Microsoft Technology solutions became the foundational aspect of their ability to build high-quality software and solutions for their partners and clients. First Line is a premier provider of custom software development, technology enablement services, and consulting with a focus on cloud computing, data management, online media, and enterprise content management.
Headquartered in the US, and providing recognized expert services to companies in North America, Europe, and Asia, including Tupperware, Bonnier Group, Dell Software, InnerWorkings, etc., First Line operates multiple software development centers in Europe and employs 700 staff globally. First Line’s culture is grounded in subject matter expertise, technical excellence, and proven methodologies, with a strong focus on Agile.
The Expertise and Business Acumen of First Line
The First Line technical team has accumulated significant experience in customizing and implementing Microsoft technologies. In fact, 40 percent of First Line’s engineers are certified .NET developers and the team has completed more than 100 projects using Microsoft technologies since the company was founded in 2009. Projects were sourced from a number of industries and the team helped clients achieve their digital transformation initiatives for improving the customer experience, executing on innovation, and driving increased revenues.
Building on their expertise as a Microsoft Solutions provider, First Line became a partner for Optimizely (Episerver)’s Digital Experience Cloud, which is a.NET software platform for web content management, digital marketing, and digital commerce. Since 2010, First Line has been an Optimizely (Episerver) Certified Solutions Partner and is now one of only three Certified Implementation Partners due to their extensive ability to support partners in the Optimizely (Episerver) ecosystem. Among their 75 Optimizely (Episerver)-qualified engineers, they hold 24 certifications for Optimizely (Episerver) CMS and Optimizely (Episerver) Commerce.
First Line augments the expertise of other Optimizely (Episerver) partners by executing on platform back-end development that includes .NET extensions and meets Optimizely (Episerver)’s strict code practices for both sustainability and upgradeability. First Line is an MS Gold Application Development and Silver Application Integration Partner. First Line was also recognized in Gartner’s Market Guide for Digital Marketing Technology Integrators as ‘Cool Vendor’ 2015.
About the Veteran Entrepreneur and Technologist
Nick Puntikov, CEO at First Line Software, is a serial entrepreneur with a proven track record in building successful global technology organizations. Prior to his entrepreneurial stint, Nick worked for the Institute of Linguistics of the Academy of Sciences as a researcher in the field of computational linguistics and natural language processing.
Nick founded StarSoft in 1991. During the next 15 years as CEO of StarSoft, he developed the company into a premier software services provider to clients in Europe and North America. In 2007, StarSoft merged with Exigen Services to become a leading force in the IT application outsourcing space in Central and Eastern Europe.
Nick is the co-founder of First Line Software and serves as the company’s CEO and Chairman of the Board. He holds a Ph.D. from the Institute of Informatics of the Academy of Sciences. Under Nick’s leadership, First Line holds the reputation of being a truly global company serving a diverse mix of customers & partners, implementing cutting-edge technology for competitive advantage to their partners, and, by extension, to the clients of their partners.
Developing Customer-Centric Solutions
First Line is committed to utilizing the latest advances in technologies and implementing the most productive processes and methodologies. First Line’s unique technical capabilities coupled with a flexible business model allow them to be a strategic partner to their clients. First Line projects span industries, practice areas, and diverse client requirements, including the following examples:
- Bonnier Media Group – First Line Software consolidated 60+ online publications of the customer on to a single Optimizely (Episerver) Content Management System (CMS) in order to ensure uniform functionality, minimize maintenance costs, as well as to streamline online ad delivery and maximize ad revenues. Ÿ
- Innerworkings – This global marketing execution services provider selected the Optimizely (Episerver) platform to accommodate their multi-faceted requirements for an ecommerce site. First Line was their choice for a technical partner, to perform the necessary platform customization and implementation. First Line’s innovative software and solutions are used by clients to outperform their competitors, delight customers, and drive increased revenues.
Staying Competent in the Disruptive Market
First Line Software is a full-service, software development company with a global footprint. Their top-line focus is on offering technology enablement services and custom software development. They’ve also accumulated significant expertise across the three primary Big Data categories: Big Data Engineering, Business Analysis, and Data Insights. First Line’s commitment to Agile development practices is the foundation for producing high-quality software consistently. It also allows their clients to respond to evolving market conditions – even during the development phase. This is a critical factor for companies when it comes to the ability to remain nimble while executing Digital Transformation initiatives.
Intellectual Integration is another methodology that has become a mainstay with First Line – especially when it comes to partnering with clients to solve complicated business challenges or execute Digital Transformation initiatives. By tapping into their broad industry and practice area-specific experience, deep knowledge of mainstream and emerging technologies, and horizontal engineering expertise, the company engages in out-of-the-box thinking to design innovative software and solutions.
Embracing Digitization with Technical Expertise
Mainstream technology and software solutions continue to evolve as emerging technologies proliferate at a dizzying pace. This is in parallel with the acceleration of market changes that command immediate responses in the form of product and service enhancements. Rising customer expectations also require companies to push the envelope for continuous innovation. First Line Software specializes in designing and delivering software and technology solutions to set companies up for effectively competing with ground-breaking products and services and amazing customer experiences in their markets.
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