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New technologies continue to provide the foundation for collaboration on development projects that accelerate change, improve results and stimulate innovation. While those digital technologies have brought many benefits to the humanitarian sector, there are also associated threats and their consequences that must be addressed.

On May 7, during a meeting at The Hague Humanity Hub, a panel of experts discussed two specific questions around this topic:

  1. How can we promote digital do-no-harm?
  2. How can we stimulate responsible innovation?

These questions and others were also addressed in December 2018, when the International Committee of the Red Cross (ICRC) conducted a symposium focused on the range of potential threats posed by digital technologies ‒ specifically for populations in conflict zones, the implications for humanitarian protection, and how to identify steps towards a coordinated response.

To set the stage for the panel discussion, Delphine van Solinge, Adviser on Digital Risks for Populations at the ICRC, informed participants about the challenges posed to humanitarian actors and conflict management in the digital era, as well as ways forward to tackle them.

The panel discussion included speakers from the Dutch Ministry of Foreign Affairs, Partos, the Red Cross, and Leiden University Innovation Center. During the session, speakers from the Dutch Ministry of Foreign Affairs said that they are currently working on a Digitalization and Development Cooperation policy, while NGOs are actively exploring new territory.

Afterwards, the discussion was opened to the audience – which included First Line Software representatives, to continue the debate about digitalization and international cooperation.

This topic is not new to First Line Software. Our developers have been participants at many worldwide events, such as the Hackathon for Peace, Justice and Security, where the emphasis of these competitions has been on the security aspect and how to use technology to solve real world problems. And each time the First Line team proposes concepts about how to use technology as an enabler for innovative solutions to protect the world.

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David Tedford

Vice President

David Tedford has over 20 years of sales experience within the IT/software industry. He excels at being immersed in a customer's environment, understanding his customers requirements, crafting solutions to meet those requirements, and ultimately providing solutions to his customers.

Vladimir Litoshenko

Senior Vice President

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.

Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.

Richard Leslie

UK Business Development

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.

David Fien


David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.