First Line Software amongst The 20 Most Valuable Microsoft Solution Providers, 2017 by Insight Success
Right from the launch of the first ever minicomputer in 1975, Microsoft has come a long way to position itself as an absolute leader both in the main stream and the visionary technology market. Also, surfeit. Microsoft offers a number of solutions to its users that include Dynamics AX, CRM, GP, NAV, Windows Azure, Microsoft Office, Microsoft Exchange, and Office 365+.
Today, Microsoft has transformed the way businesses operate in this modern era with a continued focus on crossplatform software and services, along with bold new visions of the future. Not many tech companies can match this track record. Companies across the globe are keen to assess their business requirements, establish long-term objectives, and design customized solutions to address the needs of their customers. They are looking to partner with technology experts offering Microsoft technologies to take their business to the next level.
A prominent partner helping clients to traverse the Microsoft landscape is First Line Software. The company’s expertise in utilizing Microsoft Technology solution became the foundational aspect of their ability to build high quality software and solutions for their partners and clients. First Line is a premier provider of custom software development, technology enablement services and consulting with a focus on cloud computing, data management, online media, and enterprise content management.
Headquartered in the US, and providing recognized expert services to companies in North America, Europe and Asia, including Tupperware, Bonnier Group, Dell Software, InnerWorkings, etc., First Line operates multiple software development centers in Russia and employs 400 staff globally. First Line’s culture is grounded in subject matter expertise, technical excellence, and proven methodologies, with a strong focus on Agile.
The Expertise and Business Acumen of First Line
The First Line technical team has accumulated significant experience in customizing and implementing Microsoft technologies. In fact, 40 percent of First Line’s engineers are certified .NET developers and the team has completed more than 100 projects using Microsoft technologies since the company was founded in 2009. Projects were sourced from a number of industries and the team helped clients achieve their digital transformation initiatives for improving the customer experience, executing on innovation, and driving increased revenues.
Building on their expertise as a Microsoft Solutions provider, First Line became a partner for Episerver’s Digital Experience Cloud, which is a.NET software platform for web content management, digital marketing and digital commerce. Since 2010, First Line has been an Episerver Certified Solutions Partner and is now one of only three Certified Implementation Partners due to their extensive ability to support partners in the Episerver ecosystem. Among their 75 Episerver-qualified engineers, they hold 24 certifications for Episerver CMS and Episerver Commerce.
First Line augments the expertise of other Episerver partners by executing on platform back-end development that includes .NET extensions and meets Episerver’s strict code practices for both sustainability and upgradeability. First Line is a MS Gold Application Development and Silver Application Integration Partner. First Line was also recognized in Gartner’s Market Guide for Digital Marketing Technology Integrators as ‘Cool Vendor’ 2015.
About the Veteran Entrepreneur and Technologist
Nick Puntikov, CEO at First Line Software, is a serial entrepreneur with a proven track record in building successful global technology organizations. Prior to his entrepreneurial stint, Nick worked for the Institute of Linguistics of the Academy of Sciences as a researcher in the field of computational linguistics and natural language processing.
Coinciding with Russia’s dramatic move toward privatization in 1991, Nick founded StarSoft, one of Russia’s first private software engineering firms. During the next 15 years as CEO of StarSoft, he developed the company into a premier software services provider to clients in Europe and North America. In 2007, StarSoft merged with Exigen Services to become a leading force in the IT application outsourcing space in Central and Eastern Europe.
Nick is the co-founder of First Line Software and serves as the company’s CEO and Chairman of the Board. He holds a Ph.D. from the Institute of Informatics of the Academy of Sciences. Under Nick’s leadership, First Line holds the reputation of being a truly global company serving a diverse mix of customers & partners, implementing cutting-edge technology for competitive advantage to their partners, and, by extension, to the clients of their partners.
Developing Customer-Centric Solutions
First Line is committed to utilizing the latest advances in technologies and implementing the most productive processes and methodologies. First Line’s unique technical capabilities coupled with flexible business model allow them to be a strategic partner to their clients. First Line projects span industries, practice areas and diverse client requirements, including the following examples:
- Bonnier Media Group – First Line Software consolidated 60+ online publications of the customer on to a single Episerver Content Management System (CMS) in order to ensure uniform functionality, minimize maintenance costs, as well as to streamline online ad delivery and maximize ad revenues. Ÿ
- Innerworkings – This global marketing execution services provider selected the Episerver platform to accommodate their multi-faceted requirements for an ecommerce site. First Line was their choice for a technical partner, to perform the necessary platform customization and implementation. First Line’s innovative software and solutions are used by clients to outperform their competitors, delight customers, and drive increased revenues.
Staying Competent in the Disruptive Market
First Line Software is a full-service, software development company with a global footprint. Their top line focus is on offering technology enablement services and custom software development. They’ve also accumulated significant expertise across the three primary Big Data categories: Big Data Engineering, Business Analysis and Data Insights. First Line’s commitment to Agile development practices is the foundation for producing high-quality software consistently. It also allows their clients to respond to evolving market conditions – even during the development phase. This is a critical factor for companies when it comes to the ability to remain nimble while executing on Digital Transformation initiatives.
Intellectual Integration is another methodology that has become a mainstay with First Line – especially when it comes to partnering with clients to solve complicated business challenges or execute on Digital Transformation initiatives. By tapping into their broad industry and practice area-specific experience, deep knowledge of mainstream and emerging technologies, and horizontal engineering expertise, the company engages in out-of-the-box thinking to design innovative software and solutions.
Embracing Digitization with Technical Expertise
Mainstream technology and software solutions continue to evolve as emerging technologies proliferate at a dizzying pace. This in parallel with the acceleration of market changes that command immediate responses in the form of product and service enhancements. Rising customer expectations also require companies to push the envelope for continuous innovation. First Line Software specializes in designing and delivering software and technology solutions to set companies up for effectively competing with ground-breaking products and services and amazing customer experiences in their markets.
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David Tedford has over 20 years of sales experience within the IT/software industry. He excels at being immersed in a customer's environment, understanding his customers requirements, crafting solutions to meet those requirements, and ultimately providing solutions to his customers.
Senior Vice President
As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.
Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.
The Hague, Netherlands
Praha, Czech Republic
UK Business Development
Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.
Gloucestershire, United Kingdom
David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.