Have a Cookie

First Line Software may use cookies and my IP address to collect individual statistics and to provide me with personalized offers and ads subject to the Privacy Policy. First Line Software may use third-party services for this purpose.

Natalia Voronko, Professional Scrum Master and First Line Software program manager speaks about demonstrating a progressive attitude in development and agile methodologies.

The primary business requirement now is to get everything completed fast. The fast appearance of a product – at least in its minimal version; then rapid expansion of the product with added functionality, and quick response to emerging market demands. There is no time for long approval processes and long planning windows – it is much more important to be able to do work quickly and make changes quickly if it does not fit. This is why Agile appeared long ago. Now, when massive digitalization is in progress and the ability for dynamic orientation is the priority, no wonder it is Agile which has become mainstream.

We are an IT services company. Most of our projects are run using Scrum – one of the frameworks for enabling business agility. Scrum assists developers in writing high quality software, gives a boost to the development process and allows for flexible revision and reworking of plans.

Thanks to the influence of Scrum, today’s development process better meets the client’s business needs; the project participants get a feeling of greater involvement and develop their creative skills for the best possible quality of the product, and the development process becomes completely transparent for the client. There are no needless formalities in Scrum.

Scrum is not a synthetic fabrication. This framework was based on experiences with live projects.  Its three backbones are transparency (all processes are equally open for both developers and clients), inspection (we keep reviewing our work), and adaptation   (i.e., we continuously adjust to evolving market demands). It is important with Scrum to have close and direct cooperation with the client at all stages. Scrum is especially useful for the projects where a system can develop repeatedly.

Scrum first appeared under the influence of the success of Toyota’s (Toyota Production System, or TPS) product development system. The Scrum process was first described in an article by Jeff Sutherland and Ken Schwaber that was written for a conference in 1995. Scrum strives to make sure the development team regularly delivers code which has actual value for business, thus minimizing the risks and increasing ROI.

Of course, we are not limited by Scrum only at First Line Software. For instance, we also use Kanban which perfectly fits startups and supports projects. We are aware of many approaches and understand what they are needed for and when they are applicable, which means we can customize work arrangements to client needs. 

It is important to remember that Agile is an umbrella notion. Agile includes Scrum, which is the framework for running agile projects, as well as XP (a set of engineering practices), Lean – optimization techniques, and the more rigid and formal DSDM, plus a number of other approaches that are less known.

First Line Software has employed agile methods since the time of its foundation. Moreover, First Line Software became the world’s first vendor to pass Scrum Capability Assessment program and was recognized with Scrum Capability Medallion awarded by Jeff Sutherland, an inventor of the Scrum software development process.

Download Case Study

Need more details?

Fill in the form and we’ll contact you as soon as possible.

David Tedford

Vice President

David Tedford has over 20 years of sales experience within the IT/software industry. He excels at being immersed in a customer's environment, understanding his customers requirements, crafting solutions to meet those requirements, and ultimately providing solutions to his customers.

Vladimir Litoshenko

Senior Vice President

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.

Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.

Richard Leslie

UK Business Development

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.

David Fien


David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.