Using Machine Learning to Solve Challenges in Healthcare Software Development

Download Case Study: AI and Machine Learning in Complex Healthcare Software Development

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Artificial Intelligence and Machine Learning are rapidly gaining momentum in healthcare software development and - as some say - on the verge of becoming the most important breakthrough for healthcare since penicillin.

Most of these technological advances rightfully target improvements of patient care - for example in the areas of better diagnostic services, precision medicine, personalized drug development and decision support.

Healthcare IT is undergoing similar revolutionary transformations with AI and Machine Learning techniques that are helping to address critical challenges. Two of the following our recent use cases highlight these challenges and reflect on successful applications of AI and ML in our practices with healthcare software development.

COMPLEX PROCESSES FOR PATIENT IDENTIFICATION

Reliable patient matching is one of the most complex and most important elements in communications between Health systems. Matching records to the correct individual is more complicated when patients receive care in multiple settings and when organizations and providers use different systems to share records electronically.

In the process of creating rare diseases registry one of the organizations we have been working with has a need to identify and capture medical records matching target disease criteria. On behalf of this client we have integrated with multiple healthcare institutions and are receiving all visit summaries from these institutions. Only small number of the visiting patients match the eligibility criteria and expected to be captured in the registry. Additionally, records coming from these external systems have to be correctly matched to patients which are already in the registry.

We have utilized and integrated existing open-source machine learning components with proprietary algorithms developed and optimized in-house.

We subsequently trained these components on large sets of synthetic and real-life patient records to achieve desired matching accuracy and included these matching processes in the existing data ingestion pipeline.

The above infrastructure is built as part of the integration pipeline based on Intersystems HealthConnect integration engine. The machine learning components are implemented using Python libraries and a special adaptor was built into HealthConnect to support patient matching workflow. The infrastructure is deployed on Microsoft Azure under Docker environment.

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Client References

I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.
Senior Project Manager, a U.S. specialty digital design and web development agency

Your quality of work is exceptional, and your flexible approach has allowed us to build and deploy a large amount of complex functionality in a very short space of time. Kudos to everyone for their professionalism and for delivering results that exceeded our expectations.
CEO, leading social media analytics provider

We have never had a better release that we can think of. And that is all because of your hard and dedicated work. So here is a big THANK YOU to everyone from all of us!
Editor, leading Scandinavian newspaper

For a software vendor like ourselves, picking the right development partner is crucial. First Line’s technical expertise and solid project management, coupled with their proficiency in Agile methodologies, have made them an integral part of our product development group.
VP Product Development, leading enterprise software vendor

Our First Line Team has been doing a great job. All of the guys check in great code, and they have a forward thinking mindset, not a feature-to-feature approach. They are also very open in terms of sharing knowledge, which is critical to running productive distributed teams.
Application Development Director, global marketing company

We've all learned a lot from you, and it is great working with you.
Application Development Director, global marketing company

The First Line team has an excellent process and we can learn from your team and improve.
Product Owner, Strategic Software Consultancy

I would like to thank the First Line development team for their dedication and high level of quality in their work. Despite being thousands of miles apart, we have been able to work quickly, effectively, and intelligently. Your team has been a major part of why we have been successful thus far.
VP Engineering, e-learning startup

First Line is a great technology partner capable of delivering complex, ‘industrial grade’ projects. They have demonstrated strong technical competence and solid understanding of the media and publishing domain. We have also been very impressed by the management team's attention to our needs and commitment to our success.
CEO, leading European digital media company

Your effort is the #1 reason that this project is going so well. I've worked with a lot of teams over the years and there are very few teams that I trust and respect. When you are given a task or feature, I never have to worry whether or not it will be accomplished on time and I never worry about the quality - you always deliver.
Architect, Strategic Software Consultancy

The team we put together in the last half of this year is one of the most productive, skilled and enjoyable I’ve ever worked on. It’s great to see the product brought to life, and I’m proud to work with all you folks.
Senior Architect, Fortune 100 company

The First Line Software team is professional, results driven, and proactive. I know that when we provide requirements for new functionality, they will not only deliver on the scope of what has been asked but will look beyond and give insight into how we can make our product even better. It has been a privilege to work with First Line Software, and I look forward to continuing our partnership in future.
VP, global marketing company

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