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Case Study

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Industries

The healthcare industry is in the process of rapid adoption of electronic health record systems. These systems may be lacking when it comes to managing reporting and analytics

Adoption of Modern EHR Systems Brings New Challenges in Data Management

A transition to a single EHR system for the entire Healthcare institution leads to centralized reporting and data analysis. While such centralization has substantial benefits, it also comes with significant complexities arising from extensive number of heterogeneous analytical assets and complex data extraction processes which require management and monitoring.

EHR vendors including top players, generally are not focused on providing comprehensive infrastructures for organizing analytical assets, managing data extraction processes and tracking requests for reports and analytical insights. Lack of such Infrastructure leads to potentially significant duplication of assets, volatile report generation processes, excessive demand queue for reports and analytical insights and other negative implications.

What is Considered an Analytical Asset?

For the purpose of this document it is important to define what analytical assets are, which processes are associated with them, and the types of entities and relationships involved in the analytical processing.

Reporting and Analysis are commonly considered main areas of data analytics. While both of these activities draw upon the same collected data, reporting and analysis are different in terms of their purpose, outputs and delivery.

Reporting: The process of organizing data into informational summaries in order to monitor how different areas of a business are performing. Reporting translates raw data into information.

Analysis: The process of exploring data and reports in order to extract meaningful insights, which can be used to better understand and improve business performance. Analysis transforms data and information into insights.

Reporting and Analysis activities result a number of artifacts. These artifacts are for example, report files that are stored on network shares, or other entities produces within corresponding analytical infrastructure – such as cubes, views, and dashboards. Other types of artifacts associated with analytical activities are those that facilitate these activities – such as stored procedures or scripts for data extraction.

The analytical activities are usually performed per requests from sites, departments, clinicians and researchers. These requests are also artifacts associated with analytical activities. The organizational unit that handles such requests is responsible for managing the demand and the lifecycle of requests starting from the point when a report was requested, to the point when the report was delivered to the requestor.

All analytical activities, the artifacts, and their lifecycles has a variety of associated metadata – any information that describes and qualifies analytical artifacts. Such metadata includes ownership, network drives where reports are stored, reporting metrics, systems where analysis is performed, relationships between artifacts and much more.

The artifacts of the analytical activity and their metadata cumulatively represent analytical assets.

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Client References

I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.

Senior Project Manager, a U.S. specialty digital design and web development agency

Your quality of work is exceptional, and your flexible approach has allowed us to build and deploy a large amount of complex functionality in a very short space of time. Kudos to everyone for their professionalism and for delivering results that exceeded our expectations.

CEO, leading social media analytics provider

We have never had a better release that we can think of. And that is all because of your hard and dedicated work. So here is a big THANK YOU to everyone from all of us!

Editor, leading Scandinavian newspaper

For a software vendor like ourselves, picking the right development partner is crucial. First Line’s technical expertise and solid project management, coupled with their proficiency in Agile methodologies, have made them an integral part of our product development group.

VP Product Development, leading enterprise software vendor

Our First Line Team has been doing a great job. All of the guys check in great code, and they have a forward thinking mindset, not a feature-to-feature approach. They are also very open in terms of sharing knowledge, which is critical to running productive distributed teams.

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Application Development Director, global marketing company

The First Line team has an excellent process and we can learn from your team and improve.

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David Tedford

Vice President

David Tedford has over 20 years of sales experience within the IT/software industry. He excels at sales, business development, channel development, sales cycle management, negotiations, and sales team management.

Vladimir Litoshenko

Senior Vice President

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.


Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.

Richard Leslie

UK Business Development

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.

David Fien

Director

David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.