Integrated Delivery Platform and Analytical Infrastructure for Healthcare Institutions
Our client HSi is a management consulting company helping Healthcare institutions to improve their financial and operational efficiency and optimize clinical workflows.
Engagement Objectives
Develop an integrated system that:
- Tracks our client’s projects and deliverables
- Documents the activities and working hours of the clients’ employees against deliverables
- Integrates with internal payroll system
- Provides communications and collaboration platform with Healthcare institutions that our client works with
- Includes an analytical infrastructure that consists of the data acquisition pipeline from the Healthcare institutions, and configurable dashboards projecting operational and predictive analytical insights.
Solution Summary
Working closely with our client's business and technology leader we have developed an integrated and highly customizable platform that combines CRM, Project Management and analytical infrastructure features that were tailored to our client's complex workflow.
This platform today is:
- A critical part of our client's engagements
- Is a major differentiator against their competition
- A significant source of revenue for our client
Major Features
- Offers unified and integrated user experience across multiple pillars of the system.
- Aggregates all major client engagement artifacts in a single place - including contract documentation, project plans, billable hours, tasks, activities, and more.
- Integrates with our client's existing infrastructure, tools, and technologies
- Provides improved and streamlined communications and collaboration processes with Healthcare institutions.
- Delivers near-real-time operational and clinical insights in the form of analytical dashboards customized for individual users and roles.
- Greatly simplifies and improves customer support.
- Data acquisition and integration pipeline aggregates data from multiple sources in support of analytical dashboards.
- Analytical dashboards provide a near real-time introspective into financial and clinical efficiency of Healthcare institutions.
Technology and Infrastructure
- Technologies used: Browser-based, single-page architecture, Angular JS framework, .NET Core, Postgres Database, D3.js graphics rendering engine
- Deployment – cloud-based, operating system independent, high availability with docker containers.
- High performance and high availability data acquisition and processing pipeline operate on separate server infrastructure.
Download Case Study: Clinical Administration Software
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