Integrated Delivery Platform and Analytical Infrastructure for Healthcare Institutions
Health System Informatics & First Line Software partnership
Our client is a management consulting company helping Healthcare institutions to improve their financial and operational efficiency and optimize clinical workflows.
Engagement Objectives
Develop an integrated system that:
- Tracks our client’s projects and deliverables
- Documents the activities and working hours of the clients’ employees against deliverables
- Integrates with internal payroll system
- Provides a communications and collaboration platform with Healthcare institutions that our client works with
- Includes an analytical infrastructure that consists of the data acquisition pipeline from the Healthcare institutions, and configurable dashboards projecting operational and predictive analytical insights.
Solution Summary
Working closely with our client's business and technology leader we have developed an integrated and highly customizable platform that combines CRM, Project Management and analytical infrastructure features that were tailored to our client's complex workflow.
This platform today is:
- A critical part of our client's engagements
- Is a major differentiator against their competition
- A significant source of revenue for our client
Major Features
- Offers unified and integrated user experience across multiple pillars of the system.
- Aggregates all major client engagement artifacts in a single place - including contract documentation, project plans, billable hours, tasks, activities and more.
- Integrates with our client's existing infrastructure, tools and technologies
- Provides improved and streamlined communications and collaboration processes with Healthcare institutions.
- Delivers near-real time operational and clinical insights in the form of analytical dashboards customized for individual users and roles.
- Greatly simplifies and improves customer support.
- Data acquisition and integration pipeline aggregates data from multiple sources in support of analytical dashboards.
- Analytical dashboards provide a near real time introspective into financial and clinical efficiency of Healthcare institutions.
Technology and Infrastructure
- Technologies used: Browser-based, single page architecture, Angular JS framework, .NET Core, Postgres Database, D3.js graphics rendering engine
- Deployment – cloud-based, operating system independent, high availability with docker containers.
- High performance and high availability data acquisition and processing pipeline operates on a separate server infrastructure.
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David Tedford has over 20 years of sales experience within the IT/software industry. He excels at being immersed in a customer's environment, understanding his customers requirements, crafting solutions to meet those requirements, and ultimately providing solutions to his customers.
As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.
Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.
The Hague, Netherlands
Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.
Gloucestershire, United Kingdom
David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.