Helping Customer Bring Flagship Product to the Market
ScriptLogic Corporation is a recognized leader in the management, monitoring and support of Windows desktops, servers and networks. ScriptLogic’s award winning solutions benefit 28,000 customers worldwide in the areas of desktop, help desk, active directory, server and network management.
Desktop Authority (DA) is ScriptLogic’s flagship product manages over 6.5 million workstations globally. DA is designed to simplify and streamline a broad range of network administration tasks in Windows environments. Using Active Directory technology and group policies, DA automates most tasks related to configuring multiple workstations. DA allows system administrators to seamlessly configure and reboot multiple machines on the network, as well as update their OS’s, desktop and server software, and antivirus packages. The product supports complex environments (e.g. domain forests) and multiple versions of Windows. In order to keep pace with rapidly advancing web technologies, the client made a decision to offer the next version of the product as a web client.
The First Line team has been supporting ScriptLogic’s R&D for over 5 years. For this project, a new distributed team of almost 30 engineers was assembled to build the new version of product, with ScriptLogic relying on the dedicated Offshore Development Center in St. Petersburg, Russia to supply roughly half of the staff. Our responsibilities included application development, testing, and GUI design and development. Scrum methodology was used for rapid incremental delivery of functionality and continuous active feedback from the customer.
The project is proceeding according to schedule and to the customer’s satisfaction, and beta version of the application was shipped to ScriptLogic’s select customers in Q2 2011. Desktop Authority 9.0 introduces a number of new features, including a high-performance web console, a full anti-malware solution, an updated Web Browser configuration object, including support for Mozilla Firefox, new Validation Logic for virtual environments, and updated objects for configuring Microsoft Outlook and folder redirection. The web version of Desktop Authority is now a multi-user application and has several other advantages over the older version (desktop client), including rich, user experience-driven GUI that was designed with end user input, and better supportability and expandability.
- Team size: 12
- Total effort: ~250 person-months
Download Case Study: ScriptLogic’s desktop application move to the web client
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