Telecommunication resources’ visual system - Case Study

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This Russian telecommunications operator provides services in local telephony, long-haul telephone communication, broadband Internet (they are number one in Russia for subscriber volume), interactive TV, cell communication, and other related services.

Client

Task

The client required a web application that would visualize the exact position of an operator’s network on a map. What made this software application development project more challenging is the complexity of the network structure. It was initially established with its own existing networks and then expanded through the acquisition of local operator networks. This significantly increased the complexity of evaluating the engineering capability for connecting new subscribers. The web app had to be designed to display the geography of the operator’s networks so the client’s sales teams- – especially the teams working with legal entities — could quickly assess the opportunity for providing services at new locations.

Solution

The initial project focused on the software development of a system prototype. A test geolocation web application was created by our web app developers team using the Yandex Maps service as the base. The app takes into account a routine scenario – one of their sales managers needs to see an operator’s network availability at a certain address in order to perform an immediate assessment of a new subscription prospect. Specific layers of the map must visualize the client’s existing resources, information about subscribers, and the operator’s offices and divisions. The potential for integrating the web app into several of the client’s technical and information systems also exists.

Result

Once the system is implemented and fully operational, sales division executives expect there will be a significant increase in the efficiency of their sales managers. The sales team will have full visibility into which territories have the greatest potential and can focus their efforts there.

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Client References

I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.
Senior Project Manager, a U.S. specialty digital design and web development agency

Your quality of work is exceptional, and your flexible approach has allowed us to build and deploy a large amount of complex functionality in a very short space of time. Kudos to everyone for their professionalism and for delivering results that exceeded our expectations.
CEO, leading social media analytics provider

We have never had a better release that we can think of. And that is all because of your hard and dedicated work. So here is a big THANK YOU to everyone from all of us!
Editor, leading Scandinavian newspaper

For a software vendor like ourselves, picking the right development partner is crucial. First Line’s technical expertise and solid project management, coupled with their proficiency in Agile methodologies, have made them an integral part of our product development group.
VP Product Development, leading enterprise software vendor

Our First Line Team has been doing a great job. All of the guys check in great code, and they have a forward thinking mindset, not a feature-to-feature approach. They are also very open in terms of sharing knowledge, which is critical to running productive distributed teams.
Application Development Director, global marketing company

We've all learned a lot from you, and it is great working with you.
Application Development Director, global marketing company

The First Line team has an excellent process and we can learn from your team and improve.
Product Owner, Strategic Software Consultancy

I would like to thank the First Line development team for their dedication and high level of quality in their work. Despite being thousands of miles apart, we have been able to work quickly, effectively, and intelligently. Your team has been a major part of why we have been successful thus far.
VP Engineering, e-learning startup

First Line is a great technology partner capable of delivering complex, ‘industrial grade’ projects. They have demonstrated strong technical competence and solid understanding of the media and publishing domain. We have also been very impressed by the management team's attention to our needs and commitment to our success.
CEO, leading European digital media company

Your effort is the #1 reason that this project is going so well. I've worked with a lot of teams over the years and there are very few teams that I trust and respect. When you are given a task or feature, I never have to worry whether or not it will be accomplished on time and I never worry about the quality - you always deliver.
Architect, Strategic Software Consultancy

The team we put together in the last half of this year is one of the most productive, skilled and enjoyable I’ve ever worked on. It’s great to see the product brought to life, and I’m proud to work with all you folks.
Senior Architect, Fortune 100 company

The First Line Software team is professional, results driven, and proactive. I know that when we provide requirements for new functionality, they will not only deliver on the scope of what has been asked but will look beyond and give insight into how we can make our product even better. It has been a privilege to work with First Line Software, and I look forward to continuing our partnership in future.
VP, global marketing company

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