Dutch
Reduced Warehouse Costs by 20 percent and Staffing Costs by 30 percent
Large European Auto Parts Distributor* streamlines warehouse operations with customized warehouse management system
The large auto parts distributor based in Europe recognized the need to optimize and streamline its complex warehouse inventory and processes before they could focus on expanding its business operations.
Their warehouse space was about 11,000 square meters with 13 work zones used to receive, load, and store parts. The client maintained a large inventory of items with significant differences in weight and size that required a variety of storage options across hundreds of locations within the warehouse. Finally, there was a significant volume of daily orders for various types of products, delivery speed requirements, and transactions.
Their existing system lacked process automation capabilities. The staff knew where products were located—from memory—rather than storing this critical information in the warehouse automation system and using it to efficiently retrieve product inventory. The system also lacked the ability to process refunds and track employee productivity.
The first step was for the client to select a modern warehouse management system (WMS system) to automate warehouse processes, store product location, and interact with people and equipment. Then they would require customization and implementation services to prepare the system to operate according to their specific requirements.
The client selected the powerful viastore WMS Systems WMS by viastore WMS Software and engaged our team with 20+ experience in viastore WMS, to customize and implement the solution.
We provide four types of core implementation services. During the Process and Analysis Design phase, the team audited existing processes to determine system and integration requirements. Then they configured and customized the system according to the specifications and wrote the necessary code for integrating ERP and other systems. First Line used the proven viastore WMS WMS system implementation process to ensure a seamless launch of the system. Prior to launch, they conducted the multilevel training program developed by viastore WMS that First Line customized for their target market. It only took a few days to conduct the training and get all levels of client staff up-to-speed on how to operate the automated warehouse with the viastore WMS WMS system. Finally, once the viastore WMS system was launched, First Line provides ongoing responsive technical support using a system they built together with viastore WMS Systems.
Once the client was up and running with the viastore WMS System, they achieved a number of notable results with improved management and optimization of their warehouse operations. They received and shipped products faster. The client reduced warehouse costs by 20 percent and staffing costs by 30 percent. They issued 30 percent fewer refunds. Conducting inventory was previously a manual process that took up to 10 days and required a complete shutdown of all business operations. By automating the inventory process and integrating with the ERP system, the average is now two to three days without shutting down operations. Visibility into employee productivity became a reality revealing further opportunities for improvement.
*- sorry, but we cannot provide the client name, it’s under the NDA
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