SOA Solution for the St. Petersburg City Government
Information Analytical Center (IAC) is a government agency that provides IT and analytical services and support for the St. Petersburg city government.
Customer
Information Analytical Center (IAC) is a government agency that provides IT and analytical services and support for the St. Petersburg city government.
Challenge
The main goal of the One Window program (an online service provided by St. Petersburg city government implemented as part of the e-Russia and e-Government programs) is to increase accessibility of various government services (e.g., applying for social security payments). If a citizen needs to obtain certain services, they can access them online, instead of having to physically visit a number of government offices, which has been the case in the past. The One Window service is the online back-office of this multifunctional center, and all the provided state services may also be applied for online.
Solution
After conducting an extensive investigation of the existing (unfinished) application, and performing business analysis, First Line offered the concept and the architecture for the service delivery platform based on the IBM WebSphere SOA stack. Based on the existing government regulations, our team created the Business Process Model, which further produced Service Component Architecture, BPEL processes, Canonical data model, WSDL contracts, manual tasks (TEL) and business rules. Due to the highly specific domain, web services invocation heavily utilizes digital signature technologies and data encryption using CryptoPro JCP. The user interface part is built on top of the WebSphere portal utilizing a number of pre-developed standardized blocks. This highly modular approach ensures that the customer will be able to accommodate future legislation changes utilizing only WebSphere modeling toolset (without involving software developers). First Line’s responsibilities on the project include business analysis, development, testing, technical support, integration with government agencies’ databases, and training for the customer’s employees (test engineers and developers).
Team size: 5
Total effort: 75 person-months
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David Tedford has over 20 years of sales experience within the IT/software industry. He excels at sales, business development, channel development, sales cycle management, negotiations, and sales team management.

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.
Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.
The Hague, Netherlands

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.
Gloucestershire, United Kingdom

David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.