First Line Software Gathers AI Innovators for 2025 GenAI Symposium
In May, First Line Software hosted the GenAI Symposium 2025 in Chicago—a global convergence of innovators, technologists, and industry leaders. Across panels and showcases, one message rang loud and clear: Generative AI has matured—and the time for impact is now.
With a special focus on healthcare, real-world pilots, and the power of partnerships, the event demonstrated how First Line Software is helping businesses escape “pilot purgatory” and unlock the full potential of GenAI.
Cracking the Code of “Pilot Purgatory” with James Taylor
James Taylor, AI advisor to Fortune 500 companies, opened the symposium with a sharp insight, which was reported by the Wall Street Journal: Nearly 70% of GenAI projects remain stuck in pilot mode.
While agentic AI solutions are becoming more ubiquitous at the enterprise level, businesses are struggling to get past the pilot stage. Taylor challenged the audience to truly collaborate with AI, discover a new layer of human genius, and potentially revolutionize an industry.
Real Pilots, Real Outcomes: From Jaime 2.0 to RegulationAI
The Pilot panel, moderated by First Line Software’s Coy Cardwell, took Taylor’s message even further, by showcasing two real-world genAI pilots that are solving everyday business challenges in the digital experience and real estate industries.
- Jaime 2.0: While chat-bots helping users navigate corporate websites are already ubiquitous, Jaime 2.0, a GenAI website assistant, pushes the user experience into a more intuitive exchange. Jaime 2.0, powered by Sitefinity Smart Search, understands intent, summarizes content, and drives real conversions. What used to be static site searches are now dynamic, context-aware experiences.
- RegulationAI, deployed on Azure, simplifies compliance across healthcare, real estate, and pharma through secure, multilingual intelligence.
“A GenAI pilot isn’t about proving the technology works, “ said First Line Software’s Daria Kolchina. “It’s about proving it works for your business. It’s not a demo. It’s a dress rehearsal for transformation: built on real data, driving measurable outcomes, and paving a clear path to scale.”
Healthcare’s GenAI Moment: From Emergency Rooms to Skilled Nursing Facilities
No industry stands to benefit more from GenAI than healthcare. Dr. Ravi Bickram Shrestha painted a compelling picture of GenAI in neurology, cardiology, and emergency services—where it’s driving breakthroughs in diagnostics, patient outcomes, and even empathy.
Meanwhile, First Line’s healthtech subsidiary Clinovera unveiled a solution transforming Skilled Nursing Facility (SNF) admissions.
Using hybrid LLMs (Azure + open source), the system:
- Extracts key data from messy faxes, PDFs, and EHRs
- Computes med costs and Non-Therapy Ancillary (NTA) scores in seconds
- Integrates seamlessly via API with existing tools
It’s not theory—it’s happening now. And major players like Mayo Clinic and Intermountain Health are scaling similar innovations across care systems.
Partner to Accelerate: The Strategic Edge for SMBs
In today’s fast-evolving AI landscape, small and medium-sized businesses face a dilemma: build an in-house AI team or find a partner.
During the Partnerships panel, moderated by Nick Puntikov, featuring Alex Kalinovsky and Rafic Habib, the message was clear: the right partner acts as your AI accelerator.
Rather than reinvent the wheel, businesses are turning to First Line Software to:
- Rapidly prototype and scale GenAI applications
- Integrate AI into operations and customer experience
- Future-proof their business with expert-guided implementation
This collaborative approach unlocks speed, scalability, and shared success. Ready to take GenAI from pilot to production? Let’s build something that performs. Explore our GenAI services at firstlinesoftware.com.