From Template to Tailored
CMS platforms help you launch fast. We help you scale with custom workflows, layouts, roles, and business logic.
See What Customization UnlocksOne CMS, Many Sites
Need to manage multiple brands, languages, or regional variations? We build flexible, centralized multi-site CMS architectures that grow with your business.
Explore Multi-Site SolutionsSmarter, Safer, Scalable
Get enterprise-grade performance, security, and even AI-powered features — without giving up the convenience of CMS platforms.
Learn How We Build Intelligent CMS PlatformsWhy and When CMS Customization Matters
An out-of-the-box CMS is a great start, but real-world use cases quickly demand more structure, control, and flexibility.
Customization becomes critical when your CMS needs to:
- Support multi-site or multi-brand content management
- Offer role-based access and approval workflows
- Integrate with CRM, PIM, analytics, or eCommerce platforms
- Enforce regional or legal content variations
- Maintain SEO integrity and performance at scale
Adding AI to CMS: Smarter Interfaces, Better UX
Modern CMS platforms increasingly offer AI capabilities, and we help you leverage them. Whether it’s enabling built-in tools or integrating custom AI features, we’ll make your CMS smarter and more customized for both your team and your users.
What we can deliver:
AI content assistants for editors and authors (suggestions, rewriting, automation)
Smart search & recommendation engines inside CMS-driven portals
Personalization modules powered by user data and behavioral triggers
Chatbot/assistant interfaces embedded into CMS frontends
LLM-ready data layers for structured content generation
Explore Our Expertise
Kentico Smart Search: A Case Study in Improved User Experience
Transforming Data Access: Empowering Non-Technical Users with AI-Driven Solution
Enhancing Customer Engagement with Generative AI-Powered Customer Service Support Assistant
GenAI-Powered Customer Service Virtual Assistant for a Wholesale Business
Enhancing Content Management Systems: Navigating Challenges and Innovations
Our Achievements in Action
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Clients Love Us
Senior Project Manager
A US specialty digital design and web development agency
“I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.”
Lauren Tindall
Technology Project Manager, Sandy Alexander, New York
“I’ve worked with other developers, but I found that the First Line Team is very knowledgeable and helpful. I would totally recommend them to anyone who’s looking into their services.”
Application Development Director
A global marketing company
“We’ve all learned a lot from you, and it is great working with you.”
Jay Thomas
Chief Strategy Officer, Triptych, USA
“First Line Software has a large team, and because of the breadth of services, they can give you that flexibility to work on other projects. Adding another technology to your stack, for example, is one way they could support you.”