Generative AI Chatbot Development

Generative AI Chatbot Development

Generative AI Chatbot Development

Your Website Can Do More. Let GenAI Make It Sell.

Supercharge your site with a custom GenAI assistant that engages visitors, answers questions, and drives conversions—without changing your existing setup.

Generic chatbots waste time. Ours close deals.

While basic chatbots frustrate users with scripts and dead ends, our GenAI assistants hold real conversations, guide decisions, and turn interest into action.

Replace My Old Chatbot

We build custom Generative AI assistants that actually understand your users, answer smart, and hand off leads when it matters.

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Forget Rule-Based Bots. Meet the New Standard.

Most chatbots are stuck in 2015—scripts, menus, dead ends. Your customers deserve more than “Please rephrase.”

With our custom GenAI assistants, you get:

Real Conversations

Natural, human-like responses based on your content and data.

Instant Answers

Pulled from your knowledge base, not vague internet noise.

Context Awareness

It knows what your users are doing and what they probably need next.

Lead Flow Integration

From chat to pipeline, without friction.

From Static Site to Smart Assistant. In Weeks.

We design and build fully tailored GenAI chatbot solutions. No templates. No bloat. Just the functionality you need to boost engagement, retention, and conversions.

Deep Discovery

We map out user intents, business goals, and key content.

Custom Training

We ground the assistant in your real data—FAQs, docs, CRM, whatever matters.

Multi-Mode UI

Compact or advanced chat options, responsive across devices.

Smart Presets

Pre-loaded suggestions based on user behavior and content context.

Fail-Safe Logic

Handles irrelevant or out-of-scope queries with grace

Power It Up With:

CRM and lead form integration
Internal search integration
Long-term conversational memory
GenAI-powered analytics dashboard

See it in action

AI-Powered Sales Assistant – Optimizing Sales Efficiency with Generative AI

Enhancing Customer Engagement with Generative AI-Powered Customer Service Support Assistant

Enhancing Customer Service with an Intelligent Virtual Assistant

GenAI-Powered Customer Service Virtual Assistant for a Wholesale Business

HOA Documents Talking Back? How GenAI and Azure AI Search Are Revolutionizing Real Estate Operations

Implementing an Agentic RAG AI Assistant for a Leading Audio System Company

We Don’t Just Plug in ChatGPT. We Engineer for Results.

With 25+ years in custom software development and a dedicated GenAI practice, we build assistants that don’t hallucinate, don’t fumble, and don’t frustrate.

What sets us apart

Structured Agentic RAG Architecture

For grounded, context-aware responses

Fast Prototyping, Fast Deployment

Weeks, not quarters

Enterprise-Ready

Privacy-respecting, compliant, and secure

Want a Chatbot That’s Not Useless? Let’s Build One That Works.

Stop wasting traffic on dead-end interactions. Let’s build an AI assistant that earns its keep.

Clients Love Us

<span class="semibold">Application Development Director</span>

Application Development Director
A global marketing company

“We’ve all learned a lot from you, and it is great working with you.”

<span class="semibold">Executive</span>

Executive
Real Estate Appraisal Company

“First Line Software is paying attention and proactively managing the project with us while doing extra things that go above and beyond what we expect.”

<span class="semibold">Executive</span>

Executive
Real Estate Appraisal Company

“Unlike our legacy system, First Line Software has delivered operative and adaptable software. The new software easily integrates data sources and updates code.”

<span class="semibold">Jay Thomas</span>

Jay Thomas
Chief Strategy Officer, Triptych, USA

“First Line Software has a large team, and because of the breadth of services, they can give you that flexibility to work on other projects. Adding another technology to your stack, for example, is one way they could support you.”

<span class="semibold">Lauren Tindall</span>

Lauren Tindall
Technology Project Manager, Sandy Alexander, New York

“I’ve worked with other developers, but I found that the First Line Team is very knowledgeable and helpful. I would totally recommend them to anyone who’s looking into their services.”

<span class="semibold">Product Owner</span>

Product Owner
Strategic Software Consultancy

“The First Line team has an excellent process and we can learn from your team and improve.”

<span class="semibold">Qi Li</span>

Qi Li
Physician Executive, Product Development At Intersystems

“They are very good at understanding the requirements but more importantly they can think about the future requirements and future proof your project.”

<span class="semibold">Senior Architect</span>

Senior Architect
A Fortune 100 Company

“The team we put together in the last half of this year is one of the most productive, skilled and enjoyable i’ve ever worked on. It’s great to see the product brought to life, and i’m proud to work with all you folks.”

<span class="semibold">Senior Project Manager</span>

Senior Project Manager
A US specialty digital design and web development agency

“I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.”

<span class="semibold">VP Engineering</span>

VP Engineering
eLearning startup

“I would like to thank the First Line development team for their dedication and high level of quality in their work. Your team has been a major part of why we have been successful thus far.”

FAQ

How long does it take to build a custom GenAI assistant?

Usually 4–6 weeks from kickoff to launch.

Do I need my own AI infrastructure?

No. We handle the stack. You focus on results.

Can it be trained on our internal knowledge base?

Absolutely. That’s what makes it powerful.

What’s the cost?

It depends on scope, but we offer phased options to match your budget and roadmap.

Start a conversation today