Jaime — AI Agent for Leads & Support
Built by First Line Software AI Lab. Designed for production use. Jaime automates customer conversations, qualifies leads, and answers support questions. Jaime understands intent and page context to guide users to the right next step.
What problems does Jaime solve?
Jaime helps teams reduce friction in customer journeys and remove repetitive work from sales and support.
Lower support load:
Jaime answers frequent questions instantly and consistently
Better lead qualification:
Jaime asks targeted follow-ups and captures intent
Higher conversion:
Jaime guides users to the right content, form, or contact step
Faster onboarding:
Jaime explains services, processes, and options in plain language
Always-on coverage:
Jaime supports customers outside business hours
What does Jaime do?
| Jaime for customer-facing experiences | Jaime for internal workflows |
|---|---|
| Website Q&A based on your approved content | Quick answers from internal knowledge sources |
| Service explanation and “what to do next” guidance | Process guidance (who does what, where to find what) |
| Lead capture and routing to the right team | Assistance for onboarding and enablement |
| Multi-step conversations (not one-off answers) |
See Jaime in action
Jaime shows how context-aware conversational AI can guide users, qualify intent, and drive next steps—without scripted flows.
See the full case studyHow does Jaime work?
Jaime combines conversational AI with controlled knowledge and goal-driven conversation design.
What makes Jaime different from a typical chatbot?
A typical chatbot follows predefined scripts. Jaime follows user intent and business goals.
Less scripting, more guidance: Jaime handles open-ended questions and follow-ups
Goal-driven conversations: Jaime is configured for outcomes (leads, support, onboarding)
Brand-aligned tone: Jaime speaks in your style, not generic bot language
Production mindset: Jaime is designed to evolve after launch, not freeze at “v1”
How is Jaime adapted to different industries?
Jaime is configured with industry terminology, user journeys, and business logic—so conversations match how your customers actually think.
Retail
• Product and service discovery
• Recommendations and comparisons
• FAQs (delivery, returns, availability)
• Lead capture for high-intent requests
Hospitality
• Guest questions and booking assistance
• Service explanations and upsell prompts
• Multilingual guest communication
• Policy and availability guidance
Real Estate
• Property discovery and filtering
• Buyer/tenant qualification questions
• Location and process guidance
• Routing leads to agents or brokers
Jaime can be adapted to additional industries
and use cases based on your content and workflows.
What can you expect after launch?
Jaime is designed for real usage, with iteration built in.
Launch with a focused scope and curated knowledge
Track questions, intent patterns, and drop-off points
Improve answers, flows, and conversion prompts over time
Expand Jaime’s role as your goals evolve
FAQ
What is Jaime?
Jaime is a configurable AI agent that handles customer conversations, lead qualification, and support Q&A using context-aware conversational AI and curated knowledge.
Where can Jaime be used?
Jaime can run as a website AI agent, a customer support assistant, or an internal AI assistant—depending on the workflows and systems you want Jaime to support.
How do you keep Jaime accurate?
Jaime is configured to answer from approved sources and business rules. The AI Lab continuously tunes Jaime based on real interactions and observed gaps.
Can Jaime match our brand tone?
Yes. Jaime is configured with your brand voice, vocabulary, and conversation style, so Jaime sounds consistent across your digital channels.
How long does it take to deploy Jaime?
Deployment time depends on scope and integrations. Most teams start with a focused use case (website Q&A + lead capture) and expand after launch.
Want to build a Jaime-style AI agent for your business?
Talk to First Line Software AI Lab about configuring Jaime for your industry, goals, and customer journeys.
Talk to Our AI LabClick the chat icon in the lower-right corner of firstlinesoftware.com
to see Jaime in action.