The opening event for E-Health Week 2020 was held for the fourth year on January 27, 2020, at the AFAS Circustheater, The Hague.

Conference organizers structured the event programming to provide informative workshops and introduce innovations in digital care at the Inspiration market. Attendees included a range of health industry professionals - nurses, patient representatives, scientists, purchasing, finance, and innovation managers from healthcare organizations, startups, healthcare companies, research institutes, suppliers and municipalities. The First Line Software team held many interesting discussions about opportunities for collaboration and partnerships.

What was especially useful about this conference is that participants could put what they learned into practice the very next day and take their next steps toward transforming patient care. A transformation process was introduced that included the following five steps: 

  1. Start by asking “Which concrete issue do we need to solve and why?” 
  2. Invest in people to teach them how to deal with new technologies and adapt to the changes that come with patient care transformation. 
  3. Collaborate in networks to share best practices and establish partnerships. Adjust care processes to incorporate new technologies and enable digital care. 
  4. Explore options for funding your transformation. 
  5. Establish a solid cost-benefit analysis and build a business case that resonates with the finance team. Research grant options.
“Transforming patient care is important and will take focused efforts to make the necessary changes that are no longer optional,” observed Vladimir Litoshenko, SVP, First Line Software. “Fortunately, this event offered plenty of useful guidance as well as numerous networking opportunities among healthcare professionals and technology providers.”

The second event, WEBWINKEL VAKDAGEN, is the largest annual e-commerce trade fair in the Netherlands. The two-day event, held on January 29 and 30, offered attendees the opportunity to expand their e-commerce knowledge with an extensive program of more than 200 sessions that covered current topics in e-commerce. The speaker list included local and global e-commerce experts.

The two-day event covered a broad range of topics including B2B e-commerce, logistics & fulfillment, platform economy, content & branding, strategy & growth, cross border, marketing automation & email, user experience & CRO, and more.

Attendees took away an extensive amount of new knowledge and best practices for achieving success in e-commerce. See you next year!

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