First Line Software is a premier provider of software engineering, software enablement, and digital transformation services. Headquartered in Cambridge, Massachusetts, the global staff of 400 technical experts serve clients across North America, Europe, Asia, and Australia.
The client produces many pharmaceuticals that can only be purchased with a prescription. To ensure the healthcare practitioners in the region were routinely informed about these medicines, our client established a pool of specialists (doctors and pharmacists) within a company that was responsible for distributing information about new and existing pharmaceuticals of the clients.
In order to better educate about its products, our client formed a doctors’ community for the Region. To facilitate community engagement and information-sharing, the client decided to create an online portal.
The portal was designed to be a resource that provided information about our client’s pharmaceuticals and materials about various areas of medicine. It also provided a discussion forum so that the doctors could discuss complicated medical cases. The portal was moderated by the pool of selected our client’s specialists who were doctors and pharmacists.
The project is an example of a turn-key solution. When developing this web resource, the First Line Software team was not only responsible for drafting the Terms of Reference and building the website; they also registered the domain name and arranged for portal hosting.
The following modules were developed
- Informational – for posting materials and promoting upcoming events
- Discussion – for users to express their opinions and ask questions
- Administrative – for managing access to the portal and materials.
The following tasks were completed during the project
- Business analysis
- Drafting Technical Specification
- UI design
- Domain registration, hosting set-up
- Ongoing maintenance provided by the First Line Software team.
The project was completed within the client’s tight deadline, and all the requirements were met. The portal was actively used by doctors and pharmacists who were able to keep up to date on our client’s medications. They also exchanged information about how specific medical cases were managed – which portal participants then applied when treating their own patients who had the same medical conditions.