Managed AI Services for Business Impact

First Line Software leverages human intelligence to determine your business’ best strategy for AI, to co-create Agentic AI Applications, and to run them securely at scale.

Managed AI Services for Business Impact

First Line Software leverages human intelligence to determine your business’ best strategy for AI, to co-create Agentic AI Applications, and to run them securely at scale.

Unlock real business value

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Validate your GenAI idea in 20 Days

Stop Guessing. Start Building
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How we manage AI at every stage

Education & AI Awareness

We start with strategic workshops, rapid ideation, and early discovery to identify high-impact use cases and assess AI readiness.

Alignment with your Business

We help you execute your AI ideas by auditing your technology foundation—infrastructure, systems, and data—to ensure it’s ready for scalable adoption. Through AI roadmapping and strategic investment guidance, we align your AI initiatives with business priorities and maximize return on investment.

Engineering & Deployment

We deliver scalable Agentic AI Applications tailored to your business and tech environment. Whether built from scratch or powered by accelerators, our solutions are designed for real-world use.

We offer fast-track PoCs (20 days / $20K), MVP development, and full-scale rollouts. All applications can be implemented natively on GCP, Azure, or AWS for seamless integration and performance at scale.

Management & Continuous Evaluation

We actively manage and refine Agentic AI Applications so they remain aligned with business goals and user expectations.

AI behavior stays under our control through customizable dashboards, where we track execution success, hallucinations, relevance, and cost in real time.

Through Agentic AI Administration, we continuously tune prompts, update models, and expand capabilities so your systems evolve with your strategy.

Let’s start where it matters

We’ll help you build and run AI that performs.

Schedule a Discovery Call

What you gain with Managed AI Services

AI that performs — securely, efficiently, and with clear business value.

Business-Aligned
Every agentic AI application is tied to clear KPIs and ROI — no AI for AI’s sake.
Fully Controlled
You get auditability, prompt safety, usage governance, and measurable hallucination control.
Built to Scale
Modular architecture and flexible orchestration ensure seamless growth with your business.
Technology-Optimized
Powered by efficient LLMs, toolchains, and infrastructure tuned for real-world performance.
Faster Time to Value
Accelerated pilots, proven frameworks, and reusable agentic AI applications.

How we Partner with you

We work side-by-side with your team to make AI practical, safe, and business-driven — from the first conversation to long-term success.

01
Understand & Align

We start by listening: your goals, pain points, and internal dynamics. Together, we define what success looks like — and how AI can help you get there.

02
Map Opportunities & Risks

We benchmark your current state and uncover where AI can deliver results — without adding risk. That means full visibility into infrastructure, workflows, and constraints.

03
Build & Integrate

We develop and embed tailored agentic AI applications that fit your real operations — not as a side project, but as part of how your business runs.

04
Optimize & Evolve Together

Post-launch, we track real outcomes and refine the solution. When priorities shift, we adapt — evolving the AI alongside your growth.

Why FLS-Driven Managed AI Services (MAIS)?

Without

AI that’s disconnected from business goals

Vendor lock-in and rigid infrastructure

AI with no predictability or control

One-time setup, no evolution

With FLS Managed AI Services

AI built for real business outcomes and KPI alignment

Cloud-native AI deployments on AWS, Azure, and GCP

Real-time AI monitoring: success rate, hallucinations, cost control

Continuous AI optimization with strategy-to-code feedback loop

Chat with our Experts

Here’s what our clients have to say about us

<span class="semibold">Qi Li</span>

Qi Li
Physician Executive, Product Development At Intersystems

“They are very good at understanding the requirements but more importantly they can think about the future requirements and future proof your project.”

<span class="semibold">Executive</span>

Executive
Real Estate Appraisal Company

“First Line Software is paying attention and proactively managing the project with us while doing extra things that go above and beyond what we expect.”

<span class="semibold">Jay Thomas</span>

Jay Thomas
Chief Strategy Officer, Triptych, USA

“First Line Software has a large team, and because of the breadth of services, they can give you that flexibility to work on other projects. Adding another technology to your stack, for example, is one way they could support you.”

<span class="semibold">Technology Project Manager,</span>

Technology Project Manager,
Sandy Alexander, New York

“I’ve worked with other developers, but I found that the First Line Team is very knowledgeable and helpful. I would totally recommend them to anyone who’s looking into their services.”

<span class="semibold">Senior Architect</span>

Senior Architect
A Fortune 100 Company

“The team we put together in the last half of this year is one of the most productive, skilled and enjoyable i’ve ever worked on. It’s great to see the product brought to life, and i’m proud to work with all you folks.”

<span class="semibold">Senior Project Manager</span>

Senior Project Manager
A US specialty digital design and web development agency

“I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.”

<span class="semibold">Application Development Director</span>

Application Development Director
A global marketing company

“We’ve all learned a lot from you, and it is great working with you.”

<span class="semibold">Product Owner</span>

Product Owner
Strategic Software Consultancy

“The First Line team has an excellent process and we can learn from your team and improve.”

<span class="semibold">VP Engineering</span>

VP Engineering
eLearning startup

“I would like to thank the First Line development team for their dedication and high level of quality in their work. Your team has been a major part of why we have been successful thus far.”

<span class="semibold">Executive</span>

Executive
Real Estate Appraisal Company

“Unlike our legacy system, First Line Software has delivered operative and adaptable software. The new software easily integrates data sources and updates code.”

Our Achievements in Action

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Years of Technology Experience

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Custom Software Projects Delivered

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Of Satisfied Clients

0%

Client Retention Rate

Platforms

AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore
AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore
AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore
AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore
AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore
AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore
AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore
AWS
Azure
Google Cloud
InterSystems
Optimizely
viastore

Our Practices

Our world-class engineering teams create innovative software solutions across a wide range of industries, with a particular focus on the following practices:

Healthcare

Craft engaging experiences across channels: from user-friendly interfaces to marketing automation, we turn journeys into conversions.

Visit Clinovera

Digital Experience

We help you land your AI ideas by auditing your technology foundation — infrastructure, systems, and data — to ensure it’s ready for scalable adoption.

Learn more

Real Estate

Elevate your real estate business with our custom software development and integration services. Partner with us to bring cutting-edge tech and expert support to your operations.

Learn more

Warehouse Management

Optimize your warehouse with our software development team. Boost your capacity and efficiency, ensure smoother operations, save your time and money. We’ll help you to achieve your goals effectively.

Learn more

Printing, Labeling, and Packaging

Maximize your printing resources with centralized management and next-level technology.

Learn more

Explore our expertise

First Line Voices

Hear What Our Clients Are Saying About Us
Hear What Our Clients Are Saying About Us
First Line Software and Web2Print Working Together
First Line Software and Web2Print Working Together
AI-powered Sales Assistant
AI-powered Sales Assistant
Regulation AI: Automate Compliance, Empower Your Business
Regulation AI: Automate Compliance, Empower Your Business
Advanced & Agentic RAG with ARGO: The Future of Enterprise GenAI
Advanced & Agentic RAG with ARGO: The Future of Enterprise GenAI
Why ARGO Is the Smarter Way to Implement GenAI
Why ARGO Is the Smarter Way to Implement GenAI
24/7 Generative AI Voice Assistant: Boost Efficiency & Cut Costs
24/7 Generative AI Voice Assistant: Boost Efficiency & Cut Costs
Turn GenAI Hype into Results: First Line Software's Proof of Concept Package
Turn GenAI Hype into Results: First Line Software’s Proof of Concept Package
Jaime 2.0 GenAI Intelligent Website Assistant
Jaime 2.0 GenAI Intelligent Website Assistant

Generative AI Leadership

Coy Cardwell
Coy Cardwell

Principal Engineer
Boston, MA

Pavel Khodalev
Pavel Khodalev

CTO
San Francisco, CA

Mark Edgett
Mark Edgett

VP, Digital Transformation
Boston, MA

Rafic Habib
Rafic Habib

Managing Director
Sydney, Australia

Let’s Talk