Explore Conversational AI, composable CMS, and AEO/GEO visibility
Start Your AI-Driven Digital JourneyHow We Help You Stay Ahead
Our AI-First Digital Experience approach aligns technology, content, and design to meet changing customer expectations and evolving platforms.
Boost revenue and marketing ROI through data-driven insight and experimentation
Adapt to evolving behavior with user-centered research, UX testing, and continuous improvement
Apply responsible, explainable AI to deliver sustainable value and auditability
Modernize to headless/composable architectures for agility, faster releases, and scale
Solve complex enterprise challenges with tailored, domain-specific solutions
Integrate ecosystems across tools, data, and workflows for end-to-end orchestration
Let our experts bridge the gaps and help you thrive with tailored, results-driven solutions.
Speak to an ExpertWhat does “AI-First Digital Experience” mean?
It enhances how users communicate, discover, and engage with content, from conversational AI interfaces to adaptive personalization. This helps transform engagement metrics like response time, conversion, and retention into real business value.
What We Deliver
| Focus Area | Description | Business Value |
| Conversational AI | Create natural, scalable conversations that convert. From chat and voice assistants to automated workflows, we enable real-time, human-like engagement. | Reduce support costs by ≈ 30%, increase conversions, and improve 24/7 engagement. |
| CMS & Composable Platforms | Build a content foundation that grows with you. We implement, migrate, and integrate headless and composable CMS to make content flexible, secure, and ready for the next shift. | ~40% faster time-to-market, consistent omnichannel experiences. |
| AEO & GEO Visibility | Get your brand discovered where it matters: in AI results, generative engines, and search. We align your data and structure your content so it’s understood, cited, and surfaced accurately. | Expanded reach and stronger brand authority in LLM and AI results. |
Our Digital Experience Services
Selected Digital Experience Case Studies
Our Platform Experience
Clients Love Us
I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.
Senior Project Manager
A US specialty digital design and web development agency
I’ve worked with other developers, but I found that the First Line Team is very knowledgeable and helpful. I would totally recommend them to anyone who’s looking into their services.
Technology Project Manager,
Sandy Alexander, New York
We’ve all learned a lot from you, and it is great working with you.
Application Development Director
A global marketing company
First Line Software has a large team, and because of the breadth of services, they can give you that flexibility to work on other projects. Adding another technology to your stack, for example, is one way they could support you.
Jay Thomas
Chief Strategy Officer, Triptych, USA
FAQ
What is Digital Experience (DX)?
The combination of technology, design, and AI to create seamless interactions across digital channels.
What does an “AI-First approach” mean?
It aligns content, data, and automation using conversational models and telemetry to deliver consistent experiences and faster decisions.
How do AEO and GEO differ from SEO?
AEO structures information for direct answers by AI systems. GEO ensures your content is discoverable and citable by generative engines.
What is a composable CMS?
A modular architecture that decouples content management from delivery, enabling independent scaling and quicker launches.
Ready to Build an AI-First Digital Experience That Delivers Results?
Let’s explore how AI, composable platforms, and AEO/GEO strategies can unlock new growth opportunities for your business.
Last updated: Q3, 2025