First Line Software Named to IAOP’s 2023 Global Outsourcing 100® List.

First Line Software is recognized among the top 100 most prestigious technology and outsourcing companies in the world for the 12th year in a row.

First Line Software, a leading provider of custom software solutions, cloud transformation, and technology outsourcing for businesses around the world, has again been recognized by the International Association of Outsourcing Professionals (IAOP) in their Global Outsourcing 100® list. This marks the company’s 12th consecutive year of being included in the prestigious list of top outsourcing providers.

The IAOP Global Outsourcing 100 highlights the top global outsourcing service providers and advisors. The rigorous selection methodology includes an independent review by a panel of members with a seasoned history of selecting outsourcing service providers and advisors for their organizations. The group evaluates companies in four categories, including Customer References, Awards and Certifications, Programs for Innovation, and Corporate Social Responsibility.

“We are honored to once again be included in the prestigious IAOP’s Global Outsourcing 100 list,” said Nick Puntikov, CEO of First Line Software. “This ongoing recognition highlights our dedication to providing our clients with innovative solutions and excellent customer service. We are immensely grateful to our team of experts, clients, and partners for their trust and continued focus that makes it possible for us to be featured on this list year after year.”

With over 450 team members across five continents, First Line Software is a leader in delivering high-quality custom software and outsourcing services to its clients. First Line Software’s long-standing inclusion in the IAOP’s Global Outsourcing 100 underscores the company’s expertise in developing unique digital solutions that help clients become leaders in their respective markets.

“In a year when service providers and advisors navigated new — or more intensified — challenges and disruption, the 2023 Global Outsourcing 100® demonstrated that they could and did rise to the occasion,” said IAOP’s CEO, Debi Hamill. “We are especially proud of these organizations that strived to excel, innovate and pave the way in unprecedented times. Congratulations, First Line Software on being included among the very best in the world.”

About IAOP

IAOP is THE sourcing community, with collaboration at its core, that drives exceptional business and societal outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider, or advisor, new to collaborative business models like outsourcing, or an experienced professional, IAOP connects you and your organization to our growing global community and the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit

About First Line Software

At First Line Software, we specialize in delivering tailored software solutions that optimize business processes and drive intelligent automation. With our US roots and global presence, we’re a trusted partner for organizations seeking transformative end-to-end solutions. Our headquarters are located in Boston, US, and we operate in over 25 countries, serving clients across a range of industries, including printing, warehousing, healthcare, manufacturing, logistics, retail & e-commerce, and real estate. With a dedicated team of over 450 employees, we’re committed to providing world-class service to our clients, who trust us to help them achieve their goals. Visit our website to learn more about how we build solutions that drive change. 

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