About Us

We embed AI into every engineering process, from discovery to production. Not AI as a service. AI as the engine of engineering.

We accelerate software delivery with AI and make you AI-First

Let’s Talk AI

Professional engineering. AI at the Core.

 

We are a global engineering company that builds and improves software solutions using the power of AI-augmented delivery.

AI is not an add-on for us. It’s built into how we design, build, ship, and maintain solutions.

Our Achivements

What We Deliver

AI-Accelerated Engineering

We are an accelerated engineering company where AI is embedded into every stage of software creation and the entire lifecycle of your solution. 

 

We don’t use AI for isolated tasks, but to enhance engineering as a system. 

 

AI agents, automated checks, intelligence-driven workflows, and continuous evaluation strengthen every process. Instead of linear SDLC handoffs, our approach enables human–AI cooperation at every step.

MAIS: Making Companies AI-First

MAIS™ (Managed AI Services) is our full-lifecycle framework for helping organizations adopt AI safely and predictably. 

 

It unifies strategy, engineering, evaluation, and operations, transforming AI into a scalable, long-term capability, not a one-off pilot.

What Makes Us Different

Engineering Company First

We build real, production-grade solutions, not prototypes.

AI in Every Workflow

AI-native practices accelerate development, QA, DevOps, and operations.

Reusable AI Components & Agents

Internal libraries, templates, and multi-agent tools that increase delivery speed, reduce effort, and improve consistency. 

Two Complementary Value Streams

Accelerated engineering and AI-First transformation through MAIS™.

Agentic Delivery

Our process incorporates multi-agent workflows, automated quality gates, and continuous evaluation to ensure seamless delivery.

Predictable Outcomes

Transparency, velocity uplift, stronger reliability, and measurable improvements.

Industry-Agnostic

Our engineering approach is applicable to any product and domain. 

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Current Employees Worldwide

We are a global engineering company that builds and improves software solutions using the power of AI-augmented delivery.

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Client Retention Rate

We focus on excellence and adhere to high standards, clean code, and user-centered solutions.

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Projects Delivered

As a software development company, we creates a wide range of applications for achieving various business goals.

Trust by Leading global businesses

Gold Microsoft Partner
First Line is a Certified Gold Microsoft Partner in Application Development, Digital Advertising, and Application Integration since 2010.
Data & AI Azure
First Line Software is a Microsoft Azure Partner in Data & AI area since 2023.
Digital & App Innovation Azure
First Line Software is a Microsoft Azure Partner in Digital & App Innovation since 2023.
Optimizely Bronze Partner
First Line Software is a Bronze Partner of Optimizely, the world’s fastest-growing provider of Web Content Management (WCM) and online community platforms.
InterSystems Select Implementation Partner
First Line is an InterSystems Select Implementation Partner. We have been delivering solutions based on InterSystems technologies to clients in the United States and around the world for over 13 years.
Viastore WMS systems
First Line is an official partner and integrator of viastore WMS systems. We have vast experience with the implementation of large distributed IT systems.
Parallaxis AI partner
Parallaxis is an innovative AI company focused on advancing applied artificial intelligence and automation technologies. This partnership reflects a shared commitment to driving innovation through intelligent, future-ready solutions.
Intel® Partner Alliance
First Line Software develops software used by devices for data collection – for example, fitness and geo-trackers.
Application Services Partner
First Line is an Application Services Partner of Mendix, a leading enterprise low-code application development platform.
Steel Patriot Partners cybersecurity
Steel Patriot Partners specializes in cybersecurity compliance, governance, and security operations to help businesses achieve their cybersecurity goals, reducing their digital risk.
Web Content Management Software Partner
Web Content Management System Progress® Sitefinity™ offers ease of use for marketers and developers unparalleled by other competitive solutions, enabling organizations to get digital initiatives to market faster.
Kentico Bronze Partner
First Line is a Kentico Bronze Partner. Kentico Software helps clients create successful websites, online stores, community sites and intranets using Kentico’s integrated marketing solutions.
Magento platform
Magento platform offers the flexibility of using its open-source best eCommerce marketing software to customize digital retail experiences that cover the full lifecycle of customer engagement and sales.
Scrum Inc. Partner
Scrum Inc. is the world’s leading authority on Scrum, the most widely used Agile management framework.
UNICEF Partner
For 70 years, UNICEF has worked to improve the lives of children and their families. Despite remarkable challenges around the world, UNICEF staffers fight for the rights of every child seeking safe shelter, nutrition, protection from disaster and conflicts, and equality.
Gartner, Inc.
Gartner, Inc., is the world’s leading research and advisory company and a member of the S&P 500.
Cloud28+ Partner
Cloud28+ is the world’s largest independent community, promoting cloud services and knowledge sharing.
The U.S. Chamber of Commerce Partner
The U.S. Chamber of Commerce is the world’s largest business organization representing the interests of more than 3 million businesses of all sizes, sectors, and regions.
Czech ICT Alliance
The Czech ICT Alliance is an export alliance that represents the Czech information and communication technology (ICT) sector. Its mission is to help Czech IT companies expand internationally and strengthen the reputation of Czech technology abroad.
The National Geographic Society
The National Geographic Society is a nonprofit scientific and educational organization that pushes the boundaries of exploration to further our understanding of our planet and empower us all to generate solutions for a more sustainable future.

They are very good at understanding the requirements but more importantly they can think about the future requirements and future proof your project.

Qi Li

Qi Li

Physician Executive, Product Development At Intersystems

The First Line team has an excellent process and we can learn from your team and improve.

Product Owner

Strategic Software Consultancy

Unlike our legacy system, First Line Software has delivered operative and adaptable software. The new software easily integrates data sources and updates code.

Executive

Real Estate Appraisal Company

I’ve worked with other developers, but I found that the First Line Team is very knowledgeable and helpful. I would totally recommend them to anyone who’s looking into their services.

Technology Project Manager,

Sandy Alexander, New York

First Line Software has a large team, and because of the breadth of services, they can give you that flexibility to work on other projects. Adding another technology to your stack, for example, is one way they could support you.

Jay Thomas

Jay Thomas

Chief Strategy Officer, Triptych, USA

The team we put together in the last half of this year is one of the most productive, skilled and enjoyable i’ve ever worked on. It’s great to see the product brought to life, and i’m proud to work with all you folks.

Senior Architect

A Fortune 100 Company

I want to express my gratitude for all of your team’s hard work, support and extra help. We are very grateful for all that you have done for us.

Senior Project Manager

A US specialty digital design and web development agency

I would like to thank the First Line development team for their dedication and high level of quality in their work. Your team has been a major part of why we have been successful thus far.

VP Engineering

eLearning startup

Meet our global leaders

Nick Puntikov
Nick Puntikov

Chairman of the Board & CEO
Cambridge, MA

Pavel Khodalev
Pavel Khodalev

GenAI CTO
San Francisco, CA

Rafic Habib
Rafic Habib

Managing Director
Sydney, Australia

Daria Kolchina
Daria Kolchina

Operations Director, DX Practice Lead
Boston, US

Tony McGibbon
Tony McGibbon

Head of Real Estate Practice
Minneapolis, MN

Richard Leslie
Richard Leslie

VP, UK Business Development
London, UK

Connect With Us

Do you have a specific IT challenge, interest in a Look Inside our Managed AI, or just want to get in touch?

Let’s Talk

FAQ

What makes First Line Software an AI-First engineering company?

We embed AI into every stage of the engineering lifecycle, accelerating speed, improving quality, and reducing manual overhead.

What is MAIS™?

MAIS™ is our end-to-end framework that unifies AI strategy, engineering, evaluation, and operations, enabling companies to become AI-First.

Can you integrate AI into existing engineering pipelines?

Yes. We embed AI into discovery, architecture, development, QA, deployment, and operations without disrupting your current processes.

Do you replace internal teams?

No. We augment them. AI strengthens the work your teams already do.

How do you ensure solutions are production-ready?

Through automated evaluation, safety checks, monitoring, regression detection, and cost/performance optimization.

Are you industry-agnostic?

Yes. Our engineering approach is universal and works across all industries.

Who delivers MAIS™?

Cross-functional teams: developers, QA, ML engineers, prompt engineers, SRE, architects, and analysts.

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