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IAOP “Best of” Lists Celebrate 10 years of Outsourcing Industry Excellence

April 23, 2019 (Cambridge, MA) ‒ For the eighth year in a row, First Line Software has been recognized by the IAOP (International Association of Outsourcing Professional) for leadership in outsourcing. IAOP is celebrating 10 years of showcasing the world’s top outsourcing service providers and advisors with a “Best of the GO100’ program in eleven categories. First Line Software has been recognized in three of the categories: Best of Rising Stars, Top Customer References, and Multiple Appearances.

“It is an honor to be recognized by IAOP®, especially in this year when they are recognizing the ‘Best of’ from the past ten years,” said Nick Puntikov, President and CEO of First Line Software. ”The continuous recognition of our company over the past 8 years is a result of the tireless efforts by our skilled and dedicated technology professionals who are driven to continuously deliver the highest quality results for our valued clients.”

The ‘Best of The GO100’ features companies that have led the development of the industry, as reflected in their place on the past GO100 lists. Instead of accepting and reviewing new applications for 2019, IAOP created lists featuring companies that have been at the top of the GO100 for a decade; companies that have distinguished themselves by evolving from ‘rising stars’ to ‘leaders;’ advisory firms that have been launched and become leaders over this period.

“Companies, today, are facing a competitive and continuously changing business landscape; for that reason, the Global Outsourcing 100 and World’s Best Advisors lists are what organizations in our industry aspire to as these awards are a testament to those companies that have raised the bar,” said IAOP CEO, Debi Hamill. “I am proud to acknowledge the role of these leading organizations on IAOP’s 2019 Best of The Global Outsourcing 100 for continually being recognized on these prestigious lists.”

As the global, standard-setting association and advocate for outsourcing professionals and the organizations they support, IAOP® annually produces subsequent research to help companies in their outsourcing decisions. The Best of The Global Outsourcing 100 recognizes the world’s best outsourcing service providers. Results were based upon an evaluation of the scoring results over the entirety of The Global Outsourcing 100 and WBOA programs.

The Best of The Global Outsourcing 100 categories are essential references for companies seeking new and expanded relationships with the best companies in the industry. The lists include companies from around the world that provide the full spectrum of outsourcing services — not just information technology and business process outsourcing, but also facility services, real estate and capital asset management, manufacturing and logistics. They include not only today’s leaders, but tomorrow’s rising stars.

About First Line Software

First Line Software is a premier provider of software engineering, software enablement, and digital transformation advisory services to clients across North America, Europe, Asia, and Australia. Headquartered in the US, First Line’s global staff of 600 technical experts leverages agile technological excellence to efficiently deliver complex projects in retail digitalization, web content management & eCommerce, healthcare IT & real world evidence and data (RWE/D), machine learning, and enterprise data management. As active members in Object Management Group and the Industrial Internet Consortium, the company collaborates on establishing standards for technology, enterprise integration and the Industrial Internet. An Episerver Premium Partner, First Line provides implementation and customization services to direct clients and in cooperation with other Epi Partners. The company is consistently recognized with industry rankings and awards from top global and regional, independent research agencies. Learn more at firstlinesoftware.com and follow us on Twitter @FirstLineSoft and LinkedIn.

Media Contact:

Anastasia Novoseltseva, VP-Marketing, First Line Software

+ 1.561.952.2025 ext. 2105 | Anastasia.Novoseltseva@firstlinesoftware.com

About IAOP

IAOP is the global association that brings together customers, providers, and advisors in a collaborative, knowledge-based environment that promotes professional and organizational development, recognition, certification, and excellence to improve business service models and outcomes. Our members and affiliates worldwide are digging deep at IAOP conferences, learning at IAOP chapter meetings, getting trained and certified at IAOP courses and workshops, and connecting through IAOP social media, all with one goal: better business results. Whether you are a customer, provider or advisor, new to collaborative business models like outsourcing, or you are an experienced professional, IAOP connects you and your organization to our growing global community and to the resources you need to get the results your company deserves and demands. For more information and how you can become involved, visit www.IAOP.org.

Media Contact:

Kate Tulloch-Hammond, Director, Media & Communications, IAOP

+1.845.452.0600, ext. 122 | kate.hammond@IAOP.org

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David Tedford

Vice President

David Tedford has over 20 years of sales experience within the IT/software industry. He excels at being immersed in a customer's environment, understanding his customers requirements, crafting solutions to meet those requirements, and ultimately providing solutions to his customers.

Vladimir Litoshenko

Senior Vice President

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.

Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.

Richard Leslie

UK Business Development

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.

David Fien


David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.