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Digital
Transformation
Advisory

First Line Software is an innovative facilitator of digital transformation initiatives for companies with diverse requirements that include responding to industry disruption and transforming the customer experience.

Who We Serve

First Line Software has taken on challenging projects for innovative startups, small-to-medium size businesses and legacy enterprise operations.

We have delivered digital transformation solutions that are disrupting industries and deliver exceptional customer experiences.

Challenges of Digital Transformation

  • — Existing systems must be maintained for maximum output while new systems and technologies are developed and implemented simultaneously. Both require different skill sets and often, the IT staff lacks experience with modern technologies.

  • — In other cases, companies could benefit from solutions specific to other industries; but do not have visibility into those solutions.

  • — Finally, once companies implement their Digital Transformation initiatives, they are faced with a skyrocketing volume of data that must be managed and analyzed for trends and other market indicators that can fuel product innovation.

The last ten years of IT have been about changing the way people work. The next ten years of IT will be about transforming your business.

Aaron Levie, CEO of Box

Companies rely on First Line Software’s technological expertise, consulting capabilities and proprietary methodologies to transform their businesses into modern high-performing operations that offer products and services designed to meeting today’s sophisticated customer expectations. We interact with biz processes within a company. You need to know very different aspects – types of businesses – to have very extensive knowledge and awareness to provide most efficient digitalization. Bigger challenge that simply adding a product or automating part of the business or a process. Involves many different aspects of the company. Look at biz on whole and understand the piece of process to make transformation smooth enough.

First Line Software applies a combination of significant expertise with Agile methodologies and our proprietary methodology of Intellectual Integration to solving digital transformation challenges. Our Agile capabilities equip us to accelerate the transformation process yet remain flexible to evolving market trends. Combined, broad industry and practice-specific expertise, depth of technology stack knowledge and consulting capabilities are the foundation for Intellectual Integration - our approach to assessing current state and planning for ideal state post-digital transformation.

While many software development companies possess narrow expertise in specific industry verticals, First Line Software has built up project experience for clients across many industry verticals. Part of our expertise includes taking on complex business challenges that often require non-standard capabilities and solutions. Solutions which can be assembled by tapping into previous project experience with other verticals to identify software and tools which can be extended to meet a new business challenge for our clients.

Taking it one step further, no digital transformation is complete without anticipating the upsurge in data that, once it is collected, stored, and analyzed will provide insights into how to further establish competitive advantage through new products and services - even simply new features, or further improved customer experience.

Once companies are well on their way to achieving their Digital Transformations, we work with them to incorporate Big Data initiatives that will complement and magnify the impact of their digital transformation efforts.

Our projects
Customer service and eCommerce portal developed for largest logistics operator in Russia 02 Dec 2019

Customer service and eCommerce portal developed for largest logistics operator in Russia

Printed catalog converted to digital format and integrated with newly automated subscription service 02 Dec 2019

Printed catalog converted to digital format and integrated with newly automated subscription service

Liebherr warehouse tower cranes plant automation 18 Nov 2019

Liebherr warehouse tower cranes plant automation

Clinical Pathways System - Evidence-based Tool in Care Quality Management and Improvement 15 May 2019

Clinical Pathways System - Evidence-based Tool in Care Quality Management and Improvement

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David Tedford

Vice President

David Tedford has over 20 years of sales experience within the IT/software industry. He excels at being immersed in a customer's environment, understanding his customers requirements, crafting solutions to meet those requirements, and ultimately providing solutions to his customers.

Vladimir Litoshenko

Senior Vice President

As the head of business development for First Line Software, Vladimir heads up business development in Western Europe and Russia.


Vladimir began his career in IT in 2002, when, as a student of Faculty of Automation of Computer Science of the First Electrotechnical University (ETU “LETI”), he began his work at The Morfizpribor Central Research Institute (CRI). Vladimir joined the StarSoft team (predecessor of First Line Software) in 2004 as a Junior Software Developer. As he gained experience with more and more projects, he was promoted to leadership roles.

Richard Leslie

UK Business Development

Richard has over 15 years of sales and account management expertise in the IT and Tech sector. He has worked on many outsourcing engagements with global companies.

David Fien

Director

David is a business development professional with more than 20 years’ experience as a specialist in the acquisition of partnerships and IT/software services for associations, not-for profits and corporations in Australia, New Zealand and USA. He has specific expertise in the healthcare, legal and hospitality industries.